Head of Customer Experience

Company IconElliot Marsh
Location Icon

Overview You will lead the international customer experience function to establish best-practice service delivery across multiple locations. You’ll shape group services, oversee inbound/outbound support and technical assistance, and drive...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Manager

Company IconMoneyFarm
Location IconLondon

Overview In this role you own the customer experience across Moneyfarm UK, Willis Owen and Profile Pensions. You lead end-to-end complaints handling, drive proactive identification, and turn root cause insights into lasting change. You act...Read More>>.

Posted: October 3rd, 2026
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Site Operations Lead — Customer Experience

Company IconGet Recruited
Location IconMaidstone

A recruitment agency in the United Kingdom is seeking an operations-led professional to oversee the daily operations of a complex, customer-facing site. The successful candidate will take charge of ensuring smooth and efficient delivery across all ar...Read More>>.

Posted: June 6th, 2026
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Strategic Contracts Lead — Customer Experience

Company IconAlexander Dennis Limited
Location IconScotland

Alexander Dennis Limited in Larbert is seeking a Customer Contracts Manager to oversee the customer experience from order to delivery. In this role, you will manage the contract lifecycle, ensuring successful delivery and high customer satisfactio...Read More>>.

Posted: June 7th, 2026
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Shift Lead: Customer Experience & Operations

Company IconCarwashexpress
Location IconLondon

Carwashexpress in Greater London is seeking a Shift Lead to manage daily operations and ensure exemplary customer service. In this role, you'll lead the team, engage with customers, and uphold site standards during each shift.The ideal cand...Read More>>.

Posted: June 27th, 2026
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Floor Lead & Customer Experience Coach

Company IconAbercrombie & Fitch Co.
Location IconGlasgow

Abercrombie & Fitch Co. in the United Kingdom seeks a Key Lead to steer in-store performance by supervising Brand Reps and Stock Associates, delivering coaching and ensuring smooth daily operations.You will drive customer experience, mainta...Read More>>.

Posted: July 25th, 2026
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Customer Experience Team Lead – B2B Support, London

Company IconCactus Search
Location Icon

Cactus Search is seeking a Customer Experience & Sales Support Manager in London to lead a 5–10 person team, ensuring outstanding support from sale to aftercare. The role focuses on process improvements, people development and a customer-first c...Read More>>.

Posted: August 12th, 2026
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Customer Experience Service Lead — Shape Simple IT Journeys

Company IconED ENERGY
Location IconGloucester

EDF Energy in the UK is seeking a Service Lead to shape and improve end-to-end customer experiences across Enterprise IT. You will champion customer journeys, ensure services are accessible and easy to navigate, and focus on delivering outcomes co...Read More>>.

Posted: August 28th, 2026
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Merchant Services Lead – Customer Experience

Company IconWowcher Ltd.
Location IconChesterfield

Wowcher Ltd. is seeking a Customer Service Manager to lead the merchant services team in Derby, with a four‑day in‑office pattern and potential remote day. You will own escalated queries, optimise processes and report on performance to protect...Read More>>.

Posted: August 29th, 2026
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Retail Floor Lead - Customer Experience & Sales Coach

Company IconABERCROMBIE AND FITCH
Location IconLiverpool

Abercrombie & Fitch Co. is seeking a Key Lead in Liverpool to support store leadership on the floor, coaching Brand Reps and Stock Associates to ensure exceptional customer experiences and daily sales performance.The role emphasizes coachin...Read More>>.

Posted: September 3rd, 2026
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Fashion Store Manager | Lead Sales & Customer Experience

Company IconZachary Daniels Recruitment
Location IconGreenhithe

Bluewater store is seeking a dynamic Store Manager to lead a fashion retail team and deliver outstanding customer experiences. You will drive performance, inspire staff, and manage budgets in a fast-paced environment, with a salary up to £38,000...Read More>>.

Posted: September 4th, 2026
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Part-Time Store Product Team Lead - Elevate Customer Experience

Company IconRIVER ISLAND
Location IconIpswich

River Island is seeking a Product Team Leader in Ipswich to lead and empower the store team, delivering an inspiring customer journey and a high‑performing environment. You will drive visual execution and exemplary customer service, while suppor...Read More>>.

Posted: September 4th, 2026
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Dynamic Service Advisor – Customer Experience & Growth

Company IconVertu Motors plc
Location IconCrewe by Farndon

Vertu Vauxhall Crewe is seeking a Customer-focused Service Advisor to join our established team. You will act as the vital link between customers and workshop, guiding the journey from booking to vehicle collection and keeping customers updated on...Read More>>.

Posted: September 5th, 2026
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Customer Experience Pro (6-Month FTC)

Company IconVeolia
Location IconKingswood

Veolia is seeking a Customer Experience Advisor for a 6-month FTC at our Cannock Head Office. The role involves handling inbound calls and emails, delivering personalised customer solutions, and promoting Veolia services.It offers 40 hours...Read More>>.

Posted: September 6th, 2026
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Community Liaison & Customer Experience Lead

Company IconCappaghbrowne
Location Icon

Cappagh Browne Utilities Ltd is seeking a proactive Customer Representative & Liaison Officer to act as the main link between our teams, clients, and customers. You will manage enquiries, share information, and maintain records throughout project...Read More>>.

Posted: September 14th, 2026
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Front of House Coordinator - Customer Experience Lead

Company IconBooker
Location IconIpswich

Booker in Ipswich is seeking a customer-focused individual to support the Customer Service Supervisor and help ensure every customer leaves satisfied. You may work at reception, pay points, or checkouts, collaborating with other store teams to del...Read More>>.

Posted: September 21st, 2026
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On‑Site Centre Operations & Customer Experience Lead

Company IconWorkspace Group Plc
Location IconLondon

Workspace Group Plc in London manages a portfolio of workspace centres. As an Assistant Centre Manager you will support day-to-day running, develop commercial and operational skills, and deliver excellent customer experiences while supporting cent...Read More>>.

Posted: September 21st, 2026
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Customer Experience Lead – Real Estate & Community

Company IconColliers International EMEA
Location IconLondon

Colliers UK is seeking an experienced Customer Experience Manager to lead the customer experience and community function across the BEAM portfolio. The role focuses on delivering five-star occupier experiences and building strong relationships wit...Read More>>.

Posted: September 24th, 2026
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Shift Leader — Flexible Hours & Customer Experience Lead

Company IconTesco
Location IconHoughton le Spring

Tesco Shift Lead role in the United Kingdom offers opportunities to lead a store team, deliver outstanding customer service, and manage day-to-day operations. You will coordinate across store areas, support colleagues and drive a positive, inclusi...Read More>>.

Posted: September 25th, 2026
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Floor Lead - Customer Experience & Sales Coach

Company IconABERCROMBIE AND FITCH
Location IconLeeds

Abercrombie & Fitch Co. in Leeds is seeking a Key Lead to guide brand reps and stock associates, ensuring an outstanding in-store experience and daily sales performance. You will open/close routines, operate POS, fulfill omni-channel orders, maint...Read More>>.

Posted: October 1st, 2026
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Store Supervisor: Lead Sales & Customer Experience

Company IconWOLVERINE WORLDWIDE INC
Location IconSwindon

Sweaty Betty is seeking a proactive retail professional to join our store team in Swindon. You will support daily operations, including opening/closing, cash handling, stock control and merchandising, while delivering authentic customer service th...Read More>>.

Posted: October 1st, 2026
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Weekend Retail Lead: Customer Experience & Visuals

Company IconWHITE STUFF
Location IconSherborne

White Stuff is seeking a part-time Customer Host Supervisor to join our Retail team. This role, on a 22-hour contract, involves supporting the Shop Manager to deliver exceptional customer experiences, strong visuals, commercial standards and team...Read More>>.

Posted: October 1st, 2026
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Shift Lead: Flexible Hours & Customer Experience

Company IconTesco
Location IconBath

Tesco Shift Lead role in Bath area offers you a frontline leadership position in a dynamic store environment. You’ll oversee customer experience, guide the team across departments, and model excellent service.The role requires 18+ and pri...Read More>>.

Posted: October 1st, 2026
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Telecoms Store Manager — Lead Sales & Customer Experience

Company IconPriority Recruitment
Location IconWakefield

Priority Recruitment are working with an established telecoms franchise to recruit a Store Manager for its Wakefield store. This is a hands-on role for someone who enjoys leading from the shop floor.You’ll own sales, service, and store st...Read More>>.

Posted: October 1st, 2026
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Part-Time Shift Lead - Customer Experience & Ops

Company IconB Q
Location IconWest Yorkshire

B&Q Halifax is seeking a Shift Lead to oversee daily store operations, ensure a safe shopping environment, and deliver a great experience for customers and colleagues on every shift.The role is part-time (27.5 hours) on a 6-month fixed-term...Read More>>.

Posted: October 1st, 2026
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Retail Team Lead: Elevate Customer Experience & Sales

Company IconRituals UK & Ireland (B Corp™)
Location IconBishop's Stortford

Rituals UK & Ireland (B Corp™) is seeking a supervisor-like role in retail to deliver exceptional customer service and drive sales while guiding teammates. You will maintain strong product knowledge and lead by example, ensuring smooth boutique...Read More>>.

Posted: October 1st, 2026
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Retail Customer Experience Specialist

Company IconSainsbury’s Group
Location IconRhyl

Sainsbury's Group is seeking a Customer Advisor to deliver exceptional service in our store environment. You will assist customers at tills, on collection, and across the shop floor, while providing product recommendations and up-to-date informati...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Advisor – Branch Specialist

Company IconBanco Santander SA
Location IconCroydon

Santander is seeking a Customer Experience Advisor based out of Croydon GS Branch, working 24.5 hours per week, on a rota’d basis Monday to Saturday, between 8am & 6pm. You’ll be the friendly face and voice helping customers with transactions,...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Advisor

Company IconHotel Chocolat
Location IconRoyston

The following content displays a map of the jobs location - Mint House Job Reference hotelchocolat/TP/1358/1047 Number of Positions: 25 Contract Type: Fixed Term Contract Working Hours:...Read More>>.

Posted: October 3rd, 2026
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Part-Time Customer Experience Specialist

Company IconCo-operative Bank plc
Location IconChepstow

Coventry Building Society in Chepstow is seeking a friendly customer service assistant to join our branch team. The role focuses on helping customers, handling cash, and delivering a great experience in a welcoming environment.You'll engage...Read More>>.

Posted: October 3rd, 2026
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Head of Customer Experience & Operations Strategy

Company IconStory Terrace Inc.
Location IconNorthern Ireland

Raylo is seeking a Customer Experience Lead to own the Wow CX standard and oversee the end-to-end NPS programme. You will identify pain points from feedback, justify fixes with clear business cases, and govern CX communications at scale across cha...Read More>>.

Posted: October 3rd, 2026
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Head of Customer Experience & Services

Company IconBournemouth Churches Housing Association Limited
Location IconCoventry

Key Forensic Services in Coventry, Norwich or Warrington is seeking a Head of Customer Services Department to lead the customer services team and ensure service levels meet regulatory expectations. The role requires strategic oversight, stakeholde...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Manager - Connected

Company IconSmartRecruiters, Inc.
Location IconLondon

Wavenet is an award-winning communications solution provider, delivering high-quality, high-speed and cost-effective connectivity solutions to organisations across the UK. Outstanding customer experience sits at the heart of everything we do. O...Read More>>.

Posted: October 3rd, 2026
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Head of Housing, Communities & Customer Experience

Company IconScottish Housing News
Location IconScotland

Langstane Housing Association is seeking a Director of Housing and Communities in Aberdeen. This is a full-time, strategic leadership role responsible for directing housing, support and customer services, shaping the organisation's future plans an...Read More>>.

Posted: October 3rd, 2026
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Head of Customer Experience - Television Centre, London

Company IconSavills Company
Location IconLondon

Purpose of the RoleThe Head of Customer Experience will be a senior member of the management team at Television Centre shaping and delivering world class occupier experience for all occupiers. An influencer who is able to clearly com...Read More>>.

Posted: October 4th, 2026
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Store Key Holder & Customer Experience Champion

Company IconKURT GEIGER
Location IconManchester

Kurt Geiger is seeking a customer-focused team member to deliver outstanding service in a premium fashion store. You will welcome clients, guide their shopping journey and help them find the right products while maintaining a pristine store enviro...Read More>>.

Posted: October 4th, 2026
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Customer Experience (CX) Manager

Company IconNuvei
Location IconLondon

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategicpartners,to help them grow. Meet Nuvei,Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modu...Read More>>.

Posted: September 14th, 2026
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Regional Retail Growth & Customer Experience Lead

Company IconPandora A/S
Location Icon

Pandora is seeking a Regional Sales Manager for a field-based role covering South Wales and the West, with responsibilities across London stores. You will drive regional sales, manage budgets, and lead store leaders to deliver exceptional customer...Read More>>.

Posted: September 21st, 2026
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Customer Experience Customer Success Specialist

Company IconCisco Systems, Inc.
Location IconLondon

Meet the Team Cisco Customer Experience (CX) is a comprehensive service organization focused on accelerating customer success by guiding them through the entire technology lifecycle. Cisco CX provides expert consulting, technical...Read More>>.

Posted: September 22nd, 2026
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Senior Customer Experience Specialist

Company IconHiBob
Location IconLondon

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth,...Read More>>.

Posted: September 22nd, 2026
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Service Design Lead: End-to-End Customer Experiences

Company IconTenth Revolution Group
Location IconLondon

Tenth Revolution Group is seeking a Service Design Manager to lead end-to-end service design across multiple products and channels in the UK. You’ll work with finance and strategy teams to deliver meaningful customer experiences and measurable o...Read More>>.

Posted: September 24th, 2026
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Service Manager: Lead Engineers & Top Customer Experience

Company IconFinning International
Location IconChesterfield

Finning (UK) Ltd is seeking a Service Manager to lead a team of engineers and ensure superior customer experience by optimising resources and maintaining high service standards. You will drive end-to-end repair processes and manage service deliver...Read More>>.

Posted: October 2nd, 2026
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product manager for customer experience analytics

Company IconHireHi
Location IconLondon

Описание: COS offers ready-to-wear clothing and accessories rooted in exceptional quality and lasting design. The brand combines an elevated aesthetic with craftsmanship, innovation, and contemporary fashion.Задачи:...Read More>>.

Posted: October 3rd, 2026
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