Head of Customer Experience

Company IconElliot Marsh
Location Icon

Overview You will lead the international customer experience function to establish best-practice service delivery across multiple locations. You’ll shape group services, oversee inbound/outbound support and technical assistance, and drive...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Manager

Company IconMoneyFarm
Location IconLondon

Overview In this role you own the customer experience across Moneyfarm UK, Willis Owen and Profile Pensions. You lead end-to-end complaints handling, drive proactive identification, and turn root cause insights into lasting change. You act...Read More>>.

Posted: October 3rd, 2026
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Site Operations Lead — Customer Experience

Company IconGet Recruited
Location IconMaidstone

A recruitment agency in the United Kingdom is seeking an operations-led professional to oversee the daily operations of a complex, customer-facing site. The successful candidate will take charge of ensuring smooth and efficient delivery across all ar...Read More>>.

Posted: June 6th, 2026
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Strategic Contracts Lead — Customer Experience

Company IconAlexander Dennis Limited
Location IconScotland

Alexander Dennis Limited in Larbert is seeking a Customer Contracts Manager to oversee the customer experience from order to delivery. In this role, you will manage the contract lifecycle, ensuring successful delivery and high customer satisfactio...Read More>>.

Posted: June 7th, 2026
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Shift Lead: Customer Experience & Operations

Company IconCarwashexpress
Location IconLondon

Carwashexpress in Greater London is seeking a Shift Lead to manage daily operations and ensure exemplary customer service. In this role, you'll lead the team, engage with customers, and uphold site standards during each shift.The ideal cand...Read More>>.

Posted: June 27th, 2026
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Floor Lead & Customer Experience Coach

Company IconAbercrombie & Fitch Co.
Location IconGlasgow

Abercrombie & Fitch Co. in the United Kingdom seeks a Key Lead to steer in-store performance by supervising Brand Reps and Stock Associates, delivering coaching and ensuring smooth daily operations.You will drive customer experience, mainta...Read More>>.

Posted: July 25th, 2026
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Customer Experience Team Lead – B2B Support, London

Company IconCactus Search
Location Icon

Cactus Search is seeking a Customer Experience & Sales Support Manager in London to lead a 5–10 person team, ensuring outstanding support from sale to aftercare. The role focuses on process improvements, people development and a customer-first c...Read More>>.

Posted: August 12th, 2026
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Customer Experience & Journey Improvement Lead

Company IconBarchester Healthcare
Location Icon

Barchester Healthcare is seeking a passionate Customer Experience Executive to enhance our customer journey. This role involves analyzing customer feedback and insights to improve our service standards and manage improvement projects collaborative...Read More>>.

Posted: August 12th, 2026
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Merchant Services Lead – Customer Experience

Company IconWowcher Ltd.
Location IconChesterfield

Wowcher Ltd. is seeking a Customer Service Manager to lead the merchant services team in Derby, with a four‑day in‑office pattern and potential remote day. You will own escalated queries, optimise processes and report on performance to protect...Read More>>.

Posted: August 29th, 2026
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Retail Floor Lead - Customer Experience & Sales Coach

Company IconABERCROMBIE AND FITCH
Location IconLiverpool

Abercrombie & Fitch Co. is seeking a Key Lead in Liverpool to support store leadership on the floor, coaching Brand Reps and Stock Associates to ensure exceptional customer experiences and daily sales performance.The role emphasizes coachin...Read More>>.

Posted: September 3rd, 2026
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Fashion Store Manager | Lead Sales & Customer Experience

Company IconZachary Daniels Recruitment
Location IconGreenhithe

Bluewater store is seeking a dynamic Store Manager to lead a fashion retail team and deliver outstanding customer experiences. You will drive performance, inspire staff, and manage budgets in a fast-paced environment, with a salary up to £38,000...Read More>>.

Posted: September 4th, 2026
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Customer Experience Advisor

Company Iconyour Jared
Location IconBirmingham

Are you in the right place? Choose your language to see content specific to your location.About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual...Read More>>.

Posted: September 5th, 2026
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Part-Time Customer Experience Lead

Company IconSpaces. offices | co-working | meeting rooms.
Location IconLondon

IWG is recruiting part-time Customer Service Executives across our network of business centres in the UK. You will warmly welcome customers, assist with on-site tasks, and contribute to a positive work environment.This role is ideal for stu...Read More>>.

Posted: September 21st, 2026
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Customer Experience Lead – Real Estate & Community

Company IconColliers International EMEA
Location IconLondon

Colliers UK is seeking an experienced Customer Experience Manager to lead the customer experience and community function across the BEAM portfolio. The role focuses on delivering five-star occupier experiences and building strong relationships wit...Read More>>.

Posted: September 24th, 2026
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Service Advisor: Customer Experience Lead (Automotive)

Company IconGroup 1 Automotive
Location IconShrewsbury

Group 1 Automotive is seeking a Service Advisor for Volkswagen Shrewsbury to be the main contact for customers while their vehicle undergoes maintenance and repair. You will deliver outstanding and trusted experiences in our busy aftersales depart...Read More>>.

Posted: September 25th, 2026
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Shift Leader — Flexible Hours & Customer Experience Lead

Company IconTesco
Location IconHoughton le Spring

Tesco Shift Lead role in the United Kingdom offers opportunities to lead a store team, deliver outstanding customer service, and manage day-to-day operations. You will coordinate across store areas, support colleagues and drive a positive, inclusi...Read More>>.

Posted: September 25th, 2026
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Floor Lead - Customer Experience & Sales Coach

Company IconABERCROMBIE AND FITCH
Location IconLeeds

Abercrombie & Fitch Co. in Leeds is seeking a Key Lead to guide brand reps and stock associates, ensuring an outstanding in-store experience and daily sales performance. You will open/close routines, operate POS, fulfill omni-channel orders, maint...Read More>>.

Posted: October 1st, 2026
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Weekend Retail Lead: Customer Experience & Visuals

Company IconWHITE STUFF
Location IconSherborne

White Stuff is seeking a part-time Customer Host Supervisor to join our Retail team. This role, on a 22-hour contract, involves supporting the Shop Manager to deliver exceptional customer experiences, strong visuals, commercial standards and team...Read More>>.

Posted: October 1st, 2026
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Part-Time Shift Lead - Customer Experience & Ops

Company IconB Q
Location IconWest Yorkshire

B&Q Halifax is seeking a Shift Lead to oversee daily store operations, ensure a safe shopping environment, and deliver a great experience for customers and colleagues on every shift.The role is part-time (27.5 hours) on a 6-month fixed-term...Read More>>.

Posted: October 1st, 2026
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Optics Store Lead - Customer Experience & Team Growth

Company IconBoots UK
Location IconWarrington

Boots Opticians in Warrington is looking for an Assistant Manager to lead a diverse team and partner with the Store Manager to drive store performance and the customer journey.You will be involved in customer service, store operations and c...Read More>>.

Posted: October 2nd, 2026
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Customer Experience Advisor

Company IconHotel Chocolat
Location IconRoyston

The following content displays a map of the jobs location - Mint House Job Reference hotelchocolat/TP/1358/1047 Number of Positions: 25 Contract Type: Fixed Term Contract Working Hours:...Read More>>.

Posted: October 3rd, 2026
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Head of Customer Experience & Services

Company IconBournemouth Churches Housing Association Limited
Location IconCoventry

Key Forensic Services in Coventry, Norwich or Warrington is seeking a Head of Customer Services Department to lead the customer services team and ensure service levels meet regulatory expectations. The role requires strategic oversight, stakeholde...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Manager - Connected

Company IconSmartRecruiters, Inc.
Location IconLondon

Wavenet is an award-winning communications solution provider, delivering high-quality, high-speed and cost-effective connectivity solutions to organisations across the UK. Outstanding customer experience sits at the heart of everything we do. O...Read More>>.

Posted: October 3rd, 2026
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Customer Experience & Process Improvement Lead

Company IconCapital One
Location IconNottingham

Capital One is hiring a Continuous Improvement Lead in Nottingham to bridge high‑level operational strategy with hands‑on delivery. You will lead cross‑department projects to enhance customer experience, reduce waste, and streamline contact...Read More>>.

Posted: August 30th, 2026
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Customer Experience Customer Success Specialist

Company IconCisco Systems, Inc.
Location IconLondon

Meet the Team Cisco Customer Experience (CX) is a comprehensive service organization focused on accelerating customer success by guiding them through the entire technology lifecycle. Cisco CX provides expert consulting, technical...Read More>>.

Posted: September 22nd, 2026
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Service Design Lead: End-to-End Customer Experiences

Company IconTenth Revolution Group
Location IconLondon

Tenth Revolution Group is seeking a Service Design Manager to lead end-to-end service design across multiple products and channels in the UK. You’ll work with finance and strategy teams to deliver meaningful customer experiences and measurable o...Read More>>.

Posted: September 24th, 2026
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Service Manager: Lead Engineers & Top Customer Experience

Company IconFinning International
Location IconChesterfield

Finning (UK) Ltd is seeking a Service Manager to lead a team of engineers and ensure superior customer experience by optimising resources and maintaining high service standards. You will drive end-to-end repair processes and manage service deliver...Read More>>.

Posted: October 2nd, 2026
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Assistant Manager: Lead Team, Elevate Customer Experience

Company IconEuro Garages
Location IconRoss on Wye

Starbucks in the United Kingdom is seeking an Assistant Manager to lead a high-performing team and ensure exceptional customer experiences. You’ll support daily store operations, coach staff, and take the Store Manager’s place when needed, kee...Read More>>.

Posted: September 4th, 2026
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Store Supervisor: Lead Sales & Elevate Customer Experience

Company IconSkechers U.S.A., Inc.
Location IconNewcastle upon Tyne

Skechers U.S.A., Inc. in Newcastle upon Tyne is seeking a Store Supervisor to keep customers happy and drive store performance. You will lead daily operations and motivate the team to meet and exceed targets.Join a dynamic, customer-focused...Read More>>.

Posted: September 4th, 2026
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Customer Experience Coordinator (Hybrid)

Company IconAdvo Health
Location IconCanterbury

Advo Health is seeking a Customer Coordinator to join our team on a permanent, full-time basis. You will be the first point of contact for claimants attending disability assessments, ensuring a positive journey throughout the process.Based...Read More>>.

Posted: September 5th, 2026
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Retail Customer Experience Associate

Company IconPetroleum Marketing Group, Inc.
Location IconCrieff

Petroleum Marketing Group, Inc. in Crieff is seeking a Store Associate to deliver friendly, efficient service and support store operations at our Crieff location.You will greet customers, handle cash, assist with merchandising, and maintain...Read More>>.

Posted: September 5th, 2026
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Brand Ambassador & Customer Experience Lead

Company IconMaison 123
Location IconLondon

Maison 123 is seeking a brand ambassador to create a personalised customer journey in our London store. You will welcome, advise and retain customers, delivering an exceptional shopping experience and helping to present visual merchandising....Read More>>.

Posted: September 14th, 2026
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Service Scheduler & Customer Experience Lead

Company IconCargotec Corporation
Location IconNorthallerton

Hiab Northallerton, UK is seeking a Customer Service Coordinator to optimise service scheduling and manage work orders, balancing customer requirements, technician availability, and operational constraints.In this hybrid role, you will part...Read More>>.

Posted: September 21st, 2026
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Style Concierge & Customer Experience Lead

Company IconSuperdry
Location IconCambridge

Superdry is seeking a Sales Assistant to be the face of the brand and deliver the ultimate customer experience in our Cambridge store. You will greet customers, help them with style choices, and maintain store standards while staying true to the S...Read More>>.

Posted: September 21st, 2026
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Part-Time Store Keyholder & Customer Experience Lead

Company IconKurt Geiger
Location IconStratford upon Avon

Kurt Geiger is seeking a 24hr Part Time Keyholder for our new Carvela store in Stratford Westfield. This role supports opening/closing, stock control and delivering exceptional customer service in a fast-paced luxury footwear environment.Yo...Read More>>.

Posted: September 26th, 2026
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Store Manager: Lead Sales, Team & Customer Experience

Company IconFourth
Location IconLondon

Fourth is seeking a Store Manager to lead our London store in a fast-paced retail environment. You will inspire and coach your team to deliver outstanding customer service while driving sales and profitability.You will manage stock, merchan...Read More>>.

Posted: October 2nd, 2026
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Part-Time Retail Supervisor - Lead & Elevate Customer Experience

Company IconSodexo Group
Location Icon

Sodexo Group in Warminster is seeking a Retail Supervisor to lead a busy retail operation, supporting the team and delivering a great customer experience. You’ll be hands-on, organized, and confident in leading by example, maintaining high stand...Read More>>.

Posted: October 2nd, 2026
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Store Coach Designate: Lead & Elevate Customer Experience

Company IconDunelm
Location IconMilton Keynes

Dunelm in Milton Keynes is recruiting a Store Coach Designate to cover stores around the M1 Corridor. This hands-on role focuses on operations, people leadership and delivering brilliant customer experiences.You will coach store teams, driv...Read More>>.

Posted: October 2nd, 2026
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Retail Supervisor | Lead Store Team & Customer Experience

Company IconScrewfix Direct Ltd.
Location IconGlasgow

Screwfix Direct Ltd. is seeking a Retail Supervisor in Glasgow to lead in-store operations, guide customers to the right products, and maintain high standards. You will reconcile cash, resolve queries, and manage stock while driving a collaborativ...Read More>>.

Posted: October 2nd, 2026
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Retail Assistant Manager: Lead the Shop & Customer Experience

Company IconBoyleSports
Location IconMansfield

BoyleSports in Mansfield is seeking an Assistant Manager to support the Shop Manager and lead the shop team. You will open/close the shop, manage cash and EPOS transactions, and deliver outstanding customer service while driving high standards and...Read More>>.

Posted: October 2nd, 2026
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Store Manager: Lead an Angling Team & Customer Experience

Company IconIkrut
Location IconSlough

Angling Direct in the United Kingdom is seeking a Store Manager to lead daily operations, manage a team, and drive exceptional customer service. You will develop and implement strategies to increase traffic, engagement, and profitability while mai...Read More>>.

Posted: October 2nd, 2026
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Floor Lead: Elevate Customer Experience & Store Ops

Company IconMejuri
Location IconLondon

Mejuri is seeking a part-time Floor Lead in London to drive exceptional customer service and daily store operations. The role emphasizes leadership, team development, and upholding Mejuri’s standards on the sales floor.The candidate shoul...Read More>>.

Posted: October 2nd, 2026
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Customer Experience Manager

Company IconLivevacancies
Location IconUpton

£40,983 per annum | 35 hours per week | Alpha Hub, Wirral Help us make sure our tenants’ voices genuinely shape what we do. At Alpha Living, we believe great housing services start with listening. We’re looking for an ent...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Host

Company IconJones Lang LaSalle Incorporated
Location IconBirmingham

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peo...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Leader

Company IconPipersfield Ltd | McDonald's
Location IconNewbury

Come join the McDonald’s Experience Looking for a role where your positivity, hospitality, and teamwork make a real impact? At McDonald’s, we're not just serving food, we're creating moments. As a Customer Experience Leader, you'...Read More>>.

Posted: October 3rd, 2026
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Shift Lead: Inspire Fast, Friendly Customer Experience

Company IconGreggs plc
Location IconBuxton

Greggs plc is hiring a Shift Manager to lead day-to-day shop operations and support the store when the Manager is away. You’ll inspire, train and manage the team, ensuring customers receive fast, friendly service and excellent product quality....Read More>>.

Posted: October 3rd, 2026
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Customer Experience Advisor

Company IconWinberry
Location IconTredegar

Customer Experience AdvisorSalary: £29,000 – £32,000 depending on experienceHours: 37.5 hours per week (Fleixble between 7.30am - 6pm)Location: TredegarPermanent, full-timeThe RoleWe are looking fo...Read More>>.

Posted: October 3rd, 2026
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Retail Deputy Manager - Lead Team, Elevate Customer Experience

Company IconThe Works Stores Ltd.
Location IconBishop's Stortford

The Works Stores Ltd. is seeking a Retail Deputy Manager in Bishop’s Stortford. This 18 hour contract role focuses on supporting the Store Manager, leading a team, ensuring superb customer service, and maintaining stock, merchandising, and compl...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Specialist

Company IconWest Midlands Combined Authority
Location IconDudley

If you are passionate about delivering exceptional customer service and enjoy problem solving and meeting new people, this could be the perfect role for youWe are looking for Customer Experience Specialists, who will put our customers’ ne...Read More>>.

Posted: October 3rd, 2026
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Retail Customer Experience Specialist

Company IconTesco Group
Location IconCardiff

One Stop, part of Tesco Group, is seeking a Customer Service Assistant to join our fast-paced retail team in Cardiff. You will have a pivotal role in daily store operations, delivering excellent customer service, stocking shelves, processing payme...Read More>>.

Posted: October 4th, 2026
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