Customer Experience Account Manager
SCG Together
Hemel HempsteadLocation: Hemel HempsteadSalary: From £28,000 (Depending on experience) + OTE Hours: Monday – Friday, 9am – 5.30pmYou will be part of the team that...Read More>>.
SCG Together
Hemel HempsteadLocation: Hemel HempsteadSalary: From £28,000 (Depending on experience) + OTE Hours: Monday – Friday, 9am – 5.30pmYou will be part of the team that...Read More>>.
TikTok
LondonOverview In this role you will use data and customer feedback to scope opportunities to improve delivery experience. You will build data-driven business cases and collaborate with logistics partners to implement customer-centric delivery fe...Read More>>.
n8n
Overview In this role you design and scale strategic CS programs that help n8n retain, grow, and delight enterprise customers. You’ll shape onboarding, adoption, renewals, and executive escalation playbooks in collaboration with a scaled...Read More>>.
Baringa
LondonOverview As a member of Baringa, you contribute to transformative client work at a global consulting firm known for collaboration and people-first culture. You’ll work with cross-functional teams to apply industry expertise and advanced t...Read More>>.
Lightricks
LondonCustomer Experience Knowledge & Content ManagerJoin to apply for the Customer Experience Knowledge & Content Manager role at Lightricks.Get AI-powered advice on this job and more exclusive features...Read More>>.
Miller Homes Ltd
WinchesterA leading homebuilder in the UK is seeking a Customer Support Manager to oversee the customer experience for new clients following completion. The role involves ensuring quality standards at all homes, communicating effectively with customers post-mo...Read More>>.
TikTok
LondonResponsibilities About the team: This role sits in our Governance & Experience team. In this role, you’ll use data and customer feedback to scope opportunities to improve the buyer's end-to-end experience, particularly in buyer suppo...Read More>>.
Forsyth Barnes
LondonTitle: Customer Experience and Insights ConsultantLocation: London (3 days p/w)ROLE PURPOSEWe are seeking a highly motivated and results-driven Customer Experience Consultant...Read More>>.
CCMA - Call Centre Management Association
GlasgowCustomer Experience Leader (Operations Manager) At Kura, we believe great customer experience starts with great people. We’re looking for an experienced Customer Experience Leader to join our Glasgow team and lead a high-perfo...Read More>>.
Sanctuary
WorcesterJoin to apply for the Project Manager - Customer Experience role at Sanctuary. This role is based in Worcester and balances home and office working. Base pay range £44,192 – £46,517 per year 35 ho...Read More>>.
Enable Leisure and Culture
LondonEvents & Customer Experience Duty Manager at Enable We are looking for an experienced and enthusiastic Events & Customer Experience Duty Manager to join our Events team at Enable! The Events & Customer Service Duty Manager is re...Read More>>.
SCG Together
Hemel HempsteadSCG Together in Hemel Hempstead is seeking a Customer Success / Account Manager to join our team. You will manage a base of 30–60 business customers, focusing on upsell opportunities and retaining revenue while delivering excellent service....Read More>>.
Blackbird HQ
LondonJob title: Shop ManagerReports to: Operations Area ManagerResponsible for:Assistant Manager, Supervisors and Team MembersPurpose of roleTo manage the day to day running of the shop in t...Read More>>.
TUI Group
LutonMarella Cruises is committed to creating unforgettable holiday experiences for every guest, and customer insight plays a vital role in shaping that journey. As our Customer Experience & Insights Manager, you'll help ensure the voice of t...Read More>>.
Liquidline
IpswichLiquidline is a fast-growing, family-owned coffee solutions provider serving UK and Ireland businesses. The Customer Service Executive will deliver first-class care, answering queries by phone and email, and resolving issues promptly while maintai...Read More>>.
Inspire Resourcing Ltd
East MidlandsInspire Resourcing Ltd in Chesterfield is seeking a proactive Customer Experience Manager to lead customer service, account management, order processing and business development activities. You will build strong relationships with local clients, i...Read More>>.
D.M.Keith Ltd
LeedsD.M.Keith Ltd in Leeds is seeking a Customer Service Centre Executive to deliver world-class customer service and build lasting relationships across our automotive network.You’ll handle service and MOT bookings, follow up on campaigns, an...Read More>>.
DPD Group
ChelmsfordDays of Work:Sunday - ThursdayHours of Work:11am - 7.30pmJoin us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world cla...Read More>>.
DPD UK
ChelmsfordDays of Work: Sunday - ThursdayHours of Work: 11am - 7.30pmJoin us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world c...Read More>>.
TikTok
LondonTikTok is seeking a skilled Strategy/PM for Customer Experience & E‑Commerce Fulfilment, within the EMEA E‑Commerce Governance and Experience team. You will use data and feedback to scope opportunities, build business cases, and work with logi...Read More>>.
Publicis Groupe Holdings B.V
LondonCompany descriptionPublicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlo...Read More>>.
Publicis Groupe ANZ
LondonCompany descriptionPublicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlo...Read More>>.
Greggs
MargateGreggs in Margate is seeking a Shift Manager to lead the shop when the Store Manager isn’t around. You’ll inspire the team, deliver outstanding customer service, and ensure the shop runs smoothly across in-store, delivery, Click+Collect and dr...Read More>>.
Baringa
LondonBaringa is seeking experienced professionals to join its Customer practice, focusing on customer, service and transformation work. You will combine strategic thinking with practical delivery across customer-facing environments, engaging with senio...Read More>>.
Publicis Sapient
LondonThe RoleOur clients are navigating a period of extraordinary change.Job DescriptionCustomer expectations are rising, competitive dynamics are shifting, and AI is opening up entirely new possibilities in how experiences are...Read More>>.
Jones Lang LaSalle Incorporated
WarringtonJones Lang LaSalle Incorporated is seeking a Customer Experience Centre Manager to lead the CEC in Birchwood, Warrington, on-site for the HSBC JLL Account across ~350 sites. You will drive scheduling, escalation management and cross-team communica...Read More>>.
International Workplace Group plc
WarringtonInternational Workplace Group plc in Warrington is seeking a Customer Services Manager to lead the centre’s performance. You’ll have autonomy to run the site, manage on-site operations and deliver a first-class service to clients, with a focus...Read More>>.
IWG plc
ScotlandIWG plc is seeking a Customer Services Manager to lead a centre and drive performance across on-site operations in Aberdeen. You will have autonomy to run the centre like your own business, managing everything from customer interactions to upselli...Read More>>.
Greggs plc
WilmslowGreggs plc in Wilmslow, United Kingdom, is looking for a Shift Manager who will lead the shop when the Manager isn't present, inspire the team and ensure excellent customer service whether in-store or online orders.You’ll prepare products...Read More>>.
Todaytixgroup
LondonAbout TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio o...Read More>>.
Workman
LondonShaftesbury Capital is seeking a Customer Relationship Manager to strengthen relationships with commercial customers across the portfolio and to drive engagement, communications and customer insight. You will work closely with Property and Facilit...Read More>>.
Accenture UK
LondonAccenture is seeking a Product Manager – AI-Enabled Customer Experience in London. You will define and own the AI-driven product roadmap, translating stakeholder requirements into tangible backlogs and priorities.You’ll partner with UX,...Read More>>.
GPE
LondonJob Description An exciting opportunity has arisen for a Customer Experience Senior Manager to join the team at GPE, managing our Hanover development. An exciting opportunity has arisen for a Customer Experience Senior Manager to j...Read More>>.
TodayTix Group
LondonAbout TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of...Read More>>.
Greenhouse Software, Inc.
LondonConsultant to Manager, Customer ExperienceLondon, United KingdomBaringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the...Read More>>.
TalentHawk Limited
LondonCX (Customer Experience) & Operations Lead (Six-Month Contract - Outside IR35) £500 - £650 per day DOE Location: London (Hybrid – 2 days per week in office) Contract Duration: 6 Months About the Rol...Read More>>.
TodayTix Group (TTG)
LondonAbout TodayTix Group TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of...Read More>>.
Morgan Philips Group
Overview The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Cl...Read More>>.
Bugcrowd Inc.
We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented...Read More>>.
Microsoft
City of WestminsterAs Customer Engagement Program Management professional in the Digital Operations team, you will lead strategic customer engagements to identify blockers and work with product teams on actionable product feedback. You will be the technical architec...Read More>>.
6254 Magnum ICC UK Ltd
Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic i...Read More>>.
Magnum Ice Cream Co.
Kingston upon ThamesLife tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We...Read More>>.