Distribution Coordinator C&H Quickmix

Overview

In this role you will coordinate daily RMX deliveries while supporting sales and customer service. You will work closely with logistics, production and customer service teams to maximise truck utilisation and ensure accurate orders and timely inquiries handling. The position combines operational delivery planning with proactive customer engagement to maintain high service levels. You will contribute to a collaborative, customer-focused culture and build product knowledge to support sales where appropriate.

Pay / Benefits

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Employee Assistance helpline
• Employee Communities
• Training and development opportunities

Responsibilities

• Coordinate distribution and delivery of Readymix products to customers
• Plan and schedule deliveries to maximise vehicle utilisation and efficiency
• Process orders, delivery schedules and changes accurately
• Serve as main contact for customers on scheduling, times and queries
• Assist with pricing and quotes and support order conversion
• Collaborate to convert enquiries into orders via inbound calls and emails
• Maintain high customer service standards with professional telephone communication
• Resolve delivery, scheduling or order issues promptly using problem-solving skills
• Prioritise and manage multiple tasks in a fast-paced environment
• Build relationships with drivers, internal teams and customers
• Develop product and industry knowledge to support sales activity

Key requirements

• Experience in distribution planning, logistics coordination, or order scheduling
• Strong interpersonal and communication skills
• Excellent problem-solving ability
• Confidence in phone and email customer interactions
• Good numeracy and analytical skills
• Proactive attitude and willingness to learn
• Ability to work collaboratively in a team

• strong interpersonal communication
• problem-solving
• customer-focused
• SAP
• CRM
• Microsoft IT systems

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