Senior Cancer Pathway Navigator

Overview

In this role you will oversee cancer care pathways to ensure timely diagnosis, treatment and adherence to waiting time standards. You work with clinicians, MDTs and operations to resolve delays, escalate risks and deliver high-quality cancer care. You will lead the Oncology Booking Hub, coordinating first outpatient appointments and ensuring efficient access to care. You drive service improvements, maintain data quality and ensure clear, reassuring communication for patients throughout their cancer journey. The role supports patient safety, experience and the Trust’s cancer performance objectives through effective leadership and pathway oversight.

Responsibilities

• Oversee coordination of cancer pathways to ensure timely diagnosis, treatment and compliance with national waiting time standards
• Lead and manage the Oncology Booking Hub, including appointment booking processes, workload allocation and staff development
• Identify and resolve delays, escalate risks, and communicate with MDTs and diagnostic/operational teams
• Provide day-to-day leadership of the team and drive service improvements while maintaining data quality
• Support the clinical team in implementing early diagnostic pathways (e.g., head & neck) to achieve definitive diagnosis by day 28
• Ensure patients receive clear information and a seamless experience throughout their journey

Key requirements

• Diploma level qualification or demonstrated specialist knowledge through practical experience
• Extensive knowledge of administrative systems and software programmes
• Experience in line management and working in a multidisciplinary environment
• Desirable: experience of cancer services within the NHS
• Knowledge of service improvement methodology and basic measurement tools
• Skills: ability to work autonomously and as part of a team

• Autonomy in work
• Team collaboration
• Effective communication with patients and MDTs
• Administrative systems and software programmes

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