Taptap Send in London is building a new cross-border business product and seeks a hungry, hands-on BizOps generalist to scale operations for business customers. You will own high-impulse, high-autonomy initiatives across Product, Data, Engineering and Compliance to deliver best-in-class support for rapidly growing geographies.
You will shape the support model, drive retention, and align product priorities with customer feedback, while managing cost and performance for a scalable operation.
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