Senior Premium Support Engineer – Enterprise & AI

Replit is seeking a Premium Support Engineer to be the front line for our highest-value customers, delivering fast, expert technical support when it matters most. You’ll handle complex product issues, guide customers through incidents, and ensure every interaction meets the highest standard of quality and speed.

You will diagnose issues across the platform, read and reason through unfamiliar code, and collaborate with Engineering, Product, and Sales to ensure a consistent, high-quality

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