Process & Change Manager, Implementation

Cielo is seeking a Manager – Process & Change II to lead process design and change management on implementation projects within the Global Implementation Team. You will oversee user experiences, drive change initiatives, and collaborate with internal SMEs such as Partner Success, Client Services, and Brand.

Ideal candidates bring 3–5 years in client delivery, strong process design and change management experience, and excellent relationship-building skills to partner with stakeholders at all

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