Account Manager – End User

Overview

Senior sales role focused on strategic growth across multi-site accounts in England, building enduring relationships from C-level to implementers within an international automation team. You will promote the Connected Enterprise portfolio and collaborate with technical consultants to deliver value. The role combines strategic account leadership with hands-on client engagement, requiring travel and hybrid work from Kiln Farm. You will drive cross-functional collaboration to advance customer automation solutions and business plans.

Pay / Benefits

• Paid Time Off – Above statutory requirements
• Maternity and Paternity Leave – 100% salary during initial weeks
• Medical Plan – private treatment and digital GP
• Life Assurance
• Pension Scheme – defined contribution with employer contributions
• Group Income Protection

Responsibilities

• Sell the Connected Enterprise portfolio across automation solutions
• Be the specialist in your area within a matrix-based organisation
• Develop and manage relationships with existing and new customers up to C-level
• Serve as the customer’s primary contact supported by technical, product, and delivery teams
• Promote value propositions through presentations and demos
• Develop internal network and collaborate with partners
• Drive customer engagement and strategic discussions based on business plans
• Hold a valid driver’s license and travel to client sites (more than 50%)

Key requirements

• Bachelor’s Degree
• Successful sales development
• Experience communicating with prospects both verbally and in writing
• Experience selling automation solutions to Food & Beverage/Home Health Personal Care or similar industries
• Ability to discuss customers’ business plans to develop automation solutions
• Experience engaging with decision makers (Site Managers, EHS Manager, Operations Manager, Engineering Manager)
• Experience leading the Customer Service Value Chain across the sales cycle
• Excellent networking and relationship-building skills
• Strategic and financial acumen
• Experience liaising with Senior Leaders and delivering sales results
• Ability to network with partners and use a sales CRM to manage pipeline

• strong networking
• effective communication
• relationship-building
• CRM usage for sales pipeline
• solutions selling mindset
• knowledge of Rockwell Automation products and services

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