Job title: Senior Third Party Risk Manager / Operational Resilience
Location: London – hybrid
The role
Established, medium-sized international bank in London is hiring a second-line leader to own its third-party management framework and operational resilience model. Reporting to the COO, with Board-level reporting and one direct report, you’ll be accountable for governance, performance and risk across c.350 vendors (12 critical/high risk).
Third party management (core of the role)
- Own the end-to-end vendor lifecycle in Gatekeeper: due diligence, contracting, onboarding, monitoring, performance, exit and termination
- Maintain the register of third-party and outsourcing arrangements, including materiality and criticality ratings
- Deliver the material third-party register for the March 2027 regulatory deadline, then keep it accurate going forward
- Review contracts with Legal and Compliance for audit and access rights, data location, incident notification, subcontracting and termination provisions
- Set and monitor SLAs and KPIs, and test exit plans for outsourced services
- Chair the third-party and resilience governance committee and report to senior leadership and the Board
- Act as liaison to Group colleagues on third-party matters
- Line manage a third-party management and resilience analyst
Operational resilience and BCM
- Maintain the operational resilience framework and embed it into third-party processes
- Support business leaders on Important Business Services, mapping and scenario testing
- Oversee business continuity, including BIAs, continuity plans, crisis management and DR/recovery testing
- Lead or support crisis response when a critical supplier fails
Regulatory scope
PRA SS2/21, SS1/21 and SS4/21, FCA SYSC 8 and 15A, EBA outsourcing guidelines, UK Critical Third Parties regime, and DORA for EU operations.
About you
- 5+ years’ third-party/vendor management in financial services or another regulated environment, with line management experience
- Strong grasp of regulatory requirements and the ability to adapt as they evolve
- Experience with change activity
- Clear written and verbal communication, including presenting to senior stakeholders
- Degree in Business, Finance, Risk or a related field (or equivalent experience)
- DR exposure is a bonus
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