Hybrid Customer Service Advisor – Housing & Digital Support

Company: Cairn Housing Association
Apply for the Hybrid Customer Service Advisor – Housing & Digital Support
Location: City of Edinburgh
Job Description:

Cairn Housing Association is recruiting two part-time Customer Service Adviser roles in Edinburgh. The positions offer a hybrid working pattern with three days remote, providing an excellent service to internal and external customers across multiple channels.

The successful candidates will be the first point of contact and use broad knowledge of department functions to deliver accurate responses that meet service standards and KPIs.

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Posted: October 22nd, 2026