Senior EMEA Customer Service Leader

Molex is seeking a Customer Services Manager to lead the Customer Service and Internal Sales team, fostering a culture of customer satisfaction, operational excellence and continuous improvement. You will coach Account Managers, review contracts, resolve issues, and coordinate with Sales, Planning, Quality, Operations and Engineering to deliver value across the EMEA region.

You will be the escalation point for service issues, drive data‑driven decisions, monitor KPIs, and report monthly

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