Company: British Airways
Location: Hatton
Job Description:
British Airways is seeking a Customer Delivery Lead to join the Customer Transformation team on a 12-month fixed-term contract. You will help translate the customer vision into actionable initiatives and manage a cohesive roadmap across BA, IAG, and partners.
You will unite cross-functional teams to deliver customer value, influence senior stakeholders, and shape prioritised portfolios for a more seamless and memorable customer experience.
#J-18808-Ljbffr…
Posted: October 22nd, 2026