B2C Business Process Analyst – Hybrid, E‑Commerce Focus

Techtronic Industries (TTI) is seeking a seasoned Business Analyst/Project Manager to drive marketing and e-commerce process improvements across the EMEA region. You will partner with the Marketing and B2C teams, define end-to-end workflows, capture requirements, and support testing and training throughout the lifecycle.

The role emphasises hands-on delivery, collaboration with IT and business stakeholders, and opportunities to implement impactful changes across Salesforce Marketing Cloud and

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