Branch Customer Experience Specialist

The West Brom is seeking a Customer Service Advisor at the Great Bridge Branch. This permanent role offers 35 hours per week with a split between customer-facing and telephony duties, in a fast-paced local branch environment.

Salary is £24,923 per annum, and the role emphasizes customer-first delivery and branch teamwork. You’ll join a supportive team, develop your product knowledge, and help customers with savings, mortgages, and everyday banking.

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