Multilingual CS Supervisor – UK/EMEA Customer Support Lead

Company: Weber
Apply for the Multilingual CS Supervisor – UK/EMEA Customer Support Lead
Location: Reading
Job Description:

Weber has a Customer Service Supervisor role based in Reading, UK, leading UK & Ireland, France, Belgium, and the Netherlands support operations. The role focuses on people leadership, operational excellence, and strategic service delivery to ensure a premium consumer experience.

The successful candidate will manage seasonal staffing, coaching, and KPI oversight, while driving cross-functional collaboration to improve the customer journey and explore upsell opportunities within service channels.

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Posted: October 22nd, 2026