Remote Digital Case Support Specialist

Company: PayPlan Partnership
Apply for the Remote Digital Case Support Specialist
Location: Grantham
Job Description:

PayPlan Partnership in the United Kingdom is seeking a Digital Case Officer to join our Acquisition – Assessment team. This role focuses on helping clients navigate debt solutions through digital channels with empathy, accuracy, and compliant service.

Based in Grantham or remote, you will work 35 hours per week handling live chat, WhatsApp, and occasional emails, building budgets and supporting vulnerable clients while ensuring a smooth client journey.

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Posted: October 22nd, 2026