Customer & Network Support Lead – Flexible Hours & Excellence

Last Mile in Glasgow is seeking a Customer and Networks Support Supervisor to lead the Customer Service and multi-utility network support function from Hamilton/Glasgow. You will supervise Technical Administrators and Network Coordinators to ensure workloads are managed efficiently and a high-quality service is delivered.

You will monitor performance, support development conversations, escalate issues to engineers and the Network Operations Manager, and drive continuous improvement across

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