Renewals & Customer Experience Manager (Dutch/Swedish)

Cloudflare, Inc. in London or Lisbon is seeking a Customer Experience Manager who will own the post-sale journey from onboarding through renewal, acting as a trusted advisor and owner of the account.

You will partner with Sales to forecast, manage renewals, minimize churn, and embed AI-driven processes to automate tasks and unlock upsell opportunities while delivering measurable business value.

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