HR Services Specialist — Onboarding & Admin (Shared Services)

Overview

BDO HR Services team responsible for the delivery of HR related administration and supporting the wider HR team throughout the employee lifecycle.

Responsibilities

• Assist with the delivery of HR administrative services in support of HR and firm‑wide processes throughout the employee lifecycle.
• Provide a seamless candidate onboarding experience and often serve as the first key contact for all new joiners into BDO.
• Focus on client‑service excellence by building and maintaining collaborative relationships with key stakeholders, including Partners and employees in the wider BDO business.
• Work closely with other HR teams such as Resourcing, Employee Relations, Reward and our HR Generalist teams.
• Ensure quality, effectiveness and continuous improvement of the HR Shared Service offering.

Qualifications

• A/AS Level education or equivalent.
• Proven experience within an HR operational delivery, ideally within a Shared Service structure.
• Proficient IT skills using Microsoft Office packages (Word, Excel & Outlook).
• Previous experience of working with HR systems.
• Understanding of confidentiality & GDPR.
• Excellent oral & written communication skills.
• Excellent organisational and time management skills.
• High level of focus, attention to detail and accuracy.
• Process orientated, able to work within SLAs to ensure the service meets the demands of the business.
• High level of personal commitment to task completion.
• Demonstrated ability to work collaboratively as part of a team.
• Relevant degree or professional qualification (desired).
• Knowledge of Workday (desired).
• Good understanding of employment law (desired).
• Experience of working in Professional Services (desired).

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