Senior E‑commerce Customer Experience Lead

Unipart is seeking a Senior Customer Service Advisor for its Doncaster operation within the Commercial team. You will bridge customers ordering via our e-commerce site with internal operations, handling complex inquiries and driving process improvements.

You will train and support the wider team on e-commerce processes, aiming to deliver a consistently positive customer experience and contribute to sales growth. This is a full-time, on-site role based in Doncaster with competitive benefits.

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