Location: Runcorn
Department: Wholesale
Reports to: Branch Manager
Type: Full-time
Industry: Electrical & Hazardous Area Equipment
At Dron & Dickson, our purpose is simple:Everyone Home Safe.
We believe in protecting people, the environment, and our clients through safe systems, strong culture, and high-quality service delivery. We are committed to investing in our people – our greatest asset – and fostering a workplace built on our coreAGILEvalues: Attitude, Genuine, Integrity, Learning, and Empathy.
If you’re passionate about operational excellence, people coordination, and delivering exceptional service, this is your opportunity to be part of a respected brand in the Energy sector.
Dron & Dickson are looking for aSales Coordinator, you’ll be at the heart of our operations-ensuring smooth sales processes, supporting our valued customers, and helping us achieve our branch goals. You’ll work closely with our Business Development Managers and play a key role in maintaining our high standards of service and safety.
Key Responsibilities
- Process sales quotations, sales orders, and purchase orders efficiently and accurately
- Manage and build relationships with assigned customer accounts
- Proactively follow up on quotations to secure business
- Expedite customer and supplier orders, handling returns and non-conformances
- Maintain and update CRM records to ensure clean and current data
- Support Business Development Managers with sales coordination tasks
- Participate in continuous improvement initiatives
- Maintain high standards ofcustomer service aligned with our core values
Requirements
- Previous Sales Experience
- Minimum GCSEs or Standard Grades
- CompEx Foundation (or willingness to complete)
- Training in Customer Service, Anti-Bribery, and Anti-Slavery & Human Trafficking provided
Additional Information
33 Days Annual Leave
- Recharge with a generous holiday allowance (including public holidays)
Bike to Work Scheme
- Save money and stay healthy with our cycle-to-work programme
Life Assurance
- Peace of mind with financial protection for you and your loved ones
Recruitment Agency Notice:
We are recruiting for this position directly and are not seeking agency support.
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