Overview
In this role you will handle customer orders and enquiries by phone and email, focusing on building long-term relationships with regular customers. You will link sell other products to meet customer needs while ensuring deliveries are booked and invoices are resolved promptly. Working in a busy sales office with no cold calling, you will contribute to on-time, in-full delivery and strong customer service. The position offers comprehensive training and a clear path for career progression within a leading civils supplier. You join a fast-paced, collaborative team committed to excellent product knowledge and service.
Pay / Benefits
- great benefits
- competitive salary
- bonus
- training provided
- career progression
- inclusive culture
Responsibilities
- Handle customer orders and enquiries by phone and email
- Build friendly relationships with regular customers and identify cross-sell opportunities
- Link sell additional products relevant to customer projects
- Book supplier deliveries in the system and manage order delivery timelines
- Resolve customer invoice queries efficiently to ensure orders are delivered on time and in full
- Work in a busy sales office environment with no cold calling
- Participate in training provided to develop sales skills and product knowledge
Key requirements
- Self-motivated
- Enthusiastic
- Organised
- Good numerical skills
- Strong communication with customers
- Customer-focused
- Excellent communication
- Organisational skills
- Self-motivation
…
