Certified Pre-Owned Watch Client Advisor

CERTIFIED PRE-OWNED CLIENT ADVISOR – LUXURY FINE WATCHES

CENTRAL LONDON

Exciting new opportunity is now available for an experienced luxury fine watches

CERTIFIED PRE-OWNED SALES CONSULTANT

The ability to build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service, but the stories and history of each of the pre-owned pieces.

This is an exciting time to join our client who is global heritage brand that have honed their craft for over 130 years specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint.

Role:

• Reporting to the Store Director & Boutique Manager, you will be part of a team of 6-15 Sales Advisors
• Establish a rapport with the clients, servicing their requirements and go ‘above and beyond’ to deliver outstanding customer experience and establish repeat business.
• Experienced at negotiating and authenticating historical fine watch pieces.
• Build and foster a client database, identifying your clients’ needs and keeping appropriate contact with them.
• Establish yourself as the ‘go-to’ person in your area of expertise.
• Be driven to exceed targets, both in personal and team sales figures
• Be aware of, and knowledgeable about, authentication , products and launches and update clients where appropriate.
• Be aware of, and exhibit knowledge of procedure and security compliance adhering to company policies at all times.
• Responsible for your work, behaviour, and performance at all times.

Ideal Candidate:

• Must have a minimum of 2 yrs. experience as a luxury fine watches Certified Pre-Owned Senior/Sales Consultant.
• Previous experience selling luxury fine jewellery / watches or fashion is desirable
• Be an ambassador of the company
• Be passionate & inspiring about your role.
• Exhibit a high degree of passion and enthusiasm for your role, the team and the business.
• A motivated team member, communicating with, and supporting, your colleagues and striving to deliver exemplary customer service.
• Sales and service driven aiming to exceed targets set
• A passion to learn and self-develop knowledge on all brands & products.
• Flexible and confident to attend evening events to network, enhance sales and relationship build with clients
• Have excellent English both verbal and written – additional language skills would be an advantage
• Smart and well-groomed in appearance

Additional to the basic salary: 1%-5% Commission , 10% Bonus, Discount, Pension Scheme, Healthcare, additional benefits

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