Trading Analyst

Overview

As a Trading Analyst, you will drive subscription performance analytics to inform engagement, retention, and revenue strategies. You’ll deliver timely, accurate insights to cross-functional teams and shape reporting tools that track funnel metrics from traffic to retention. You will work closely with Customer, Finance and Data teams to surface opportunities and mitigate risks in trading activities. This high-impact, insight-driven role offers exposure to global subscribers and opportunities to influence commercial targets and discount effectiveness.

Pay / Benefits

• pension or 401(k) plan
• private health insurance
• wellbeing resources and counselling
• Work From Anywhere program
• generous annual and parental leave
• volunteering days and home moving days

Responsibilities

• Lead weekly business reviews for the Customer team, tracking engagement, retention and contact centre metrics to inform updates
• Represent the customer team in weekly trading reviews with Finance and Data, highlighting subscriber risks and opportunities
• Create and maintain accurate dashboards and reports across subscriber traffic, engagement and retention
• Monitor discount usage trends across cancellations and winbacks, flagging opportunities or risks
• Prepare summaries and insights for senior stakeholders during monthly business reviews
• Contribute to ad-hoc analyses to support business decisions
• Validate performance data with Head of Trading and Data teams and surface actionable insights
• Collaborate with Customer, Data and Finance to understand drivers of performance
• Assist in developing benchmark metrics and internal performance targets
• Help define subscriber lifetime value frameworks for short- and long-term decisions
• Evolve dashboards and reporting tools in partnership with Data, Finance and Customer teams
• Ensure consistency and accuracy across reporting systems and improve automation and usability

Key requirements

• Experience in trading, commercial analytics, or performance reporting; preferably in subscription/e-commerce/digital media
• Advanced Excel/Google Sheets skills and experience with BI tools (Tableau, Looker, Power BI)
• Strong analytical ability to interpret data and distill actionable insights
• High attention to detail with a mindset of continuous improvement
• Effective communicator able to explain performance drivers to technical and non-technical stakeholders
• Comfortable working cross-functionally in a fast-paced, data-driven environment

• strong communication
• cross-functional collaboration
• attention to detail
• Advanced Excel
• Google Sheets
• Tableau

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