Director, Brand Marketing & Growth

Overview

In this high-ownership role you will lead Zapp’s entire marketing function, shaping brand strategy and growth across all customer touchpoints. You will own brand, paid, CRM, social, influencer and partnerships, ensuring a cohesive, high‑standard output. You’ll build and develop the marketing team, embedding marketing thinking across CRM, product and commercial decisions. Your work will drive cultural relevance and sharp positioning in London’s premium lifestyle space, backed by data and bold creativity.

Pay / Benefits

• Competitive salary & equity package
• 25 days holiday per year (plus bank holidays)
• Private Health Insurance
• Zapp Credit
• Lunch provided 4 days a week at HQ
• Flexible/hybrid working arrangement

Responsibilities

• Own the full marketing function including brand, CRM, paid social, organic social, influencer, partnerships, and experiential
• Build, lead and develop the marketing team with clear standards and accountability
• Manage end-to-end brand campaigns from brief to live execution in collaboration with Creative Director
• Develop culturally relevant campaigns and activations that move the needle with Zapp’s audience
• Define influencer and partnership strategy by selecting authentic, non-traditional collaborators
• Oversee brand perception and customer insights, translating findings into positioning and campaigns
• Ensure marketing thinking is embedded in CRM, commercial and product decisions across the business

Key requirements

• 9+ years of experience in marketing strategy & execution, agency leadership, VC/PE with consumer focus, entrepreneur or senior roles in high-growth, brand-led scale-ups

• stellar communication and executive presence
• leadership and people development
• cross-functional collaboration
• CRM
• paid social
• organic social

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