Heat Pump Service Engineer

Overview

As a Heat Pump Service & Maintenance Engineer, you will service and maintain air source heat pumps, MVHR and related equipment across London and the South East. You’ll diagnose faults, perform electrical/mechanical fault finding, and ensure high-end residential properties meet safety and performance standards. You’ll work within a growing service team, benefiting from regular manufacturer training, a clear progression path, and strong earning potential. You’ll be central to delivering reliable, high-quality renewable heating support.

Pay / Benefits

• company van and fuel card
• mobile phone and laptop
• 28 days’ holiday including bank holidays
• company pension following probation
• regular manufacturer training and certifications
• uniform and PPE provided

Responsibilities

• Carry out planned servicing and maintenance of air source heat pump systems
• Diagnose and repair faults on heat pumps and related heating equipment
• Service and maintain MVHR units, fan coil units and cooling systems
• Perform electrical and mechanical fault finding
• Inspect pumps, valves, controls, sensors and related components
• Complete system health checks and identify performance improvements
• Recommend upgrades, additional works and service agreements
• Maintain accurate service records using company software
• Manage scheduled service visits across London and the South East
• Provide technical feedback to installation and design teams
• Deliver excellent customer service on high-end residential properties
• Ensure all work meets relevant safety and technical standards

Key requirements

• Minimum 2 years’ experience servicing and maintaining heat pumps
• Strong knowledge of air source heat pump systems
• Good electrical and plumbing fault-finding skills
• Ideally 4+ years’ experience in heating, plumbing or electrical engineering
• Experience servicing MVHR systems desirable
• Knowledge of fan coil units, cooling systems and heating controls advantageous
• NVQ Level 2/3 Plumbing & Heating, F-Gas or electrical certifications
• Strong diagnostic and problem-solving abilities
• Professional, presentable and customer-focused
• Able to manage service appointments independently
• Full UK driving licence
• Eligible to work in the UK

• customer-focused
• professional and presentable
• strong communication
• air source heat pump systems
• MVHR systems
• fault finding (electrical/plumbing)

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