Contract Support

Overview

In this Contract Support role, you will underpin contract delivery by handling financial and administrative tasks that keep operations running smoothly. You’ll work closely with the management team to ensure engineers and customers are supported and informed. You will contribute to accurate reporting, invoicing, and site administration while maintaining strong client files and audit readiness. This position offers structured development within a growing company that values career progression. You will play a pivotal role in delivering reliable, quality-focused maintenance services for our clients.

Pay / Benefits

• mandatory birthday leave
• Life-Event Leave
• Life Assurance
• 25 Days annual leave + Bank Holidays
• three fully paid volunteering days
• Enhanced maternity/paternity leave

Responsibilities

• Produce financial and statistical reports for the designated portfolio and prepare data for monthly internal and external reports
• Assist in reviewing month-end P&L statements with finance and leadership teams
• Oversee daily administration for direct sites: raise work orders, purchase orders, and sales invoices; ensure timely delivery of parts and services
• Manage and review WIP, debt, purchase invoices, open purchase orders, and maintenance invoicing; update records as needed
• Respond to customer inquiries professionally and maintain accurate client files; conduct quarterly audits
• Submit overtime reports to payroll, monitor engineers’ work schedules, conduct site visits, attend meetings, and perform additional administrative duties as requested

Key requirements

• Experience in a similar Contract Support/administrative role
• Higher educational qualifications to A Level/HNC/D/Masters/Bachelor’s degree level would be beneficial

• professional communication
• customer service orientation
• attention to detail
• financial reporting
• invoicing and purchase order processing
• WIP and debt management

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