Commercial Director

Overview

As Commercial Director of Dealer Solutions, you will own what happens after Motorway’s daily auction closes, including transport, payments and dealer finance. You will set strategy, own the P&L, and lead specialist teams to scale these services profitably. You will collaborate across Sales, Marketing, Operations, Product and Engineering to deliver reliable, dealer-focused solutions that enable growth. This is a high-growth, scale-up phase where shaping partnerships and performance improvements has a direct impact on revenue and customer experience. You’ll report to the COO and be part of the senior leadership team, with a clear hook in expanding dealer solutions at scale.

Responsibilities

• Set vision, strategy and goals for Transport, Payments and Dealer Finance with short and long-term priorities
• Own the P&L for Dealer Solutions and manage growth, margin and customer experience trade-offs
• Build and present investment cases to the executive team and contribute to wider company strategy
• Lead Transport & Fulfilment, optimize capacity, build scalable logistics partner networks, and improve reliability and cost
• Oversee commercial performance of dealer payment products and drive adoption with secure experiences
• Partner with Product and Engineering to roll out improvements and measure success
• Shape and grow the dealer finance proposition and its go-to-market approach
• Define metrics and operating cadence to drive data-driven improvements and manage growth peaks
• Lead specialist teams with clear priorities and empower experts to lead
• Maintain strong cross-functional relationships with Sales, Marketing, Operations, Product and Engineering
• Manage key partners and suppliers, onboarding new partners as needed
• Role-model Motorway’s values within the senior leadership team

Key requirements

• Senior commercial leader with strategic thinking and operational delivery in a fast-moving, technology-led environment
• Proven experience owning a P&L or major commercial line, ideally in a marketplace
• Track record of running operational teams and driving performance improvements during growth
• Experience leading senior specialists with a balance of detail-orientation and delegation
• Strong business judgement, pragmatism and outcome-focus
• Calm, decisive under pressure and able to address root causes after issues
• Excellent stakeholder management and ability to align cross-functional teams around priorities
• Excellent communication, able to tailor messages for executives and frontline teams
• Location based in London with regular time in Brighton; hybrid work arrangement
• Transport or payments experience is useful but not required

• Strategic thinking
• Leadership of senior specialists
• Cross-functional collaboration
• P&L management
• Commercial leadership in a technology-led marketplace
• Partnership development and contract negotiation

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