Senior Support Technician and Team Leader

Job Description

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• To meet the Service Desks agreed targets through identifying problem causes to achieve a quick and permanent solution. To be able to work effectively as part of the Service Desk team this includes maintaining up-to-date and accurate Service Desk records.

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• To have a commercial awareness in relation to client and Juvo IT business risk and to handle each client in relation to their needs.

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• There is a nee…

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