Multichannel Customer Support Coordinator (Hybrid)

Ordnance Survey in Southampton is seeking a Customer Service Advisor to support customers across phone, email, webchat and social channels. You’ll understand needs, resolve queries quickly and build positive relationships to boost satisfaction and loyalty.

Hybrid role based at OS HQ with flexible working; you’ll collaborate across teams, handle orders and product questions, and contribute to service improvements. This role offers an engaging, customer-first environment aligned to OS’s mission.

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