We’re seeking a proactive Account Manager to oversee client relationships and schedule engineer visits for dental practices. You will be the main point of contact for our clients, responsible for delivering excellent service and building strong commercial relationships. If you’re organised, personable, and can establish trust, we’d love to hear from you!
Location: Braintree
Hours: 40 hours per week
Holidays: 23 days annual leave plus bank holidays
Role Overview
We are seeking a proactive and personable Dental Supplier Account Manager to join our team in Braintree. In this role, you will be responsible for managing client relationships, scheduling engineer visits for dental practices, and ensuring outstanding customer service. You will serve as the primary point of contact for clients, working collaboratively with colleagues to deliver efficient solutions and build strong commercial partnerships.
Key Responsibilities
- Oversee and nurture ongoing relationships with dental practice clients
- Coordinate and schedule engineer visits to client sites, making use of geographic knowledge to optimise appointment scheduling and travel routes
- Act as the main contact for all client inquiries and service requests
- Deliver excellent customer service and foster trust with clients
- Work as part of a supportive team to achieve shared goals
- Maintain records and manage client accounts efficiently
- Identify opportunities for growth and development within client accounts
Requirements
- Strong organisational skills and attention to detail
- Personable, professional, and able to build rapport easily
- Experience in the dental industry preferred
- Ability to work collaboratively within a team environment
- Excellent communication skills, both written and verbal
- Proficient with scheduling and account management tasks
- Knowledge of the local area and ability to schedule appointments effectively based on geography
What We Offer
- On-the-job training to support your development
- 23 days of annual leave plus bank holidays
- Clear career development and progression opportunities
- Friendly, collaborative team environment
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