Renewal & Retention Account Manager

Company: WGSN
Apply for the Renewal & Retention Account Manager
Location: London
Job Description:

WGSN in London is seeking an Account Manager for the EMEA Retention Acceleration team. You will manage 150–200 SMB accounts, prioritising retention by helping customers realise value from the services they already have.

This fast-paced, target-driven role uses conversations, usage data and Salesforce insights to spot risk and drive renewals. You will collaborate with internal teams to deliver a joined-up onboarding through to renewal, ensuring consistent customer experiences and accurate renewal

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Posted: October 24th, 2026