Business Analyst (People Transformation)

Overview

In this role you will support a Workforce Transformation programme within HR/People, translating business needs into Agile user stories and enabling large-scale improvements. You will bridge HR and technology teams, shaping future-state processes, colleague journeys, and system changes. You’ll work with cross-functional stakeholders to refine requirements, prioritise backlogs, and guide delivery within Agile teams. The role combines process improvement with change activities to enhance HR services and workforce experiences.

Responsibilities

• Gather, document, and validate business, functional and user requirements for transformation initiatives
• Analyse HR/People processes and workflows to identify inefficiencies and improvement opportunities
• Support redesign of processes and colleague journeys across workforce planning, skills, learning, and internal mobility
• Facilitate workshops with HR, business, and technology teams to define requirements and align solutions
• Work within Agile delivery teams, supporting backlog refinement, user story creation, sprint planning, and iterative delivery of requirements
• Support assessment and implementation of technology solutions aligned with business and colleague needs
• Assist with testing, implementation and adoption of new processes and systems, and identify risks and dependencies

Key requirements

• Proven BA experience in HR, People Transformation or Workforce Transformation
• Strong Agile experience: Scrum, user stories, backlog management, sprint ceremonies
• Proven skills in business process analysis, process mapping, and future-state design
• Experience gathering, documenting, and translating requirements into deliverables
• Experience improving HR processes, colleague journeys, or workforce systems
• Strong stakeholder management, workshop facilitation, and communication skills
• Experience working across HR, business, and technology teams within transformation programmes
• Strong analytical, problem-solving and organizational abilities

• Stakeholder management
• Facilitation
• Communication
• Agile methodologies
• Scrum
• Backlog management

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