Specialist Team Manager

Overview

In this role you lead the Education & SEND Family Help Team, delivering targeted and preventative support to children, young people and families. You will shape and embed our Families First approach, coordinating multi-agency planning to improve outcomes and prevent escalation. You drive high-quality direct work, performance oversight and service development in a countywide, collaborative context. This is an opportunity to guide specialist practice within a child-centred, family-led framework.

Pay / Benefits

• supportive managers with wellbeing supervision
• volunteering & wellbeing day
• generous annual leave
• additional day at Christmas
• Refer a Friend package
• agile working

Responsibilities

• Lead a specialist Family Help team delivering targeted and preventative interventions
• Manage incoming work: prioritisation, allocation, review and closure to ensure timely support
• Provide supervision and development to Family Practitioners and wider team
• Ensure high-quality direct work, specialist consultation and practical interventions
• Support attendance, exclusion prevention, SEND-related family stress, mental health escalation and placement stability
• Strengthen multi-agency planning and coordinated support around the child and family
• Monitor performance, quality and outcomes via audit, data analysis and feedback
• Represent the council at multi-agency forums and build partnerships with education, health, police and voluntary sector
• Support service development and embed innovative approaches to reduce escalation of need
• Deputise for the Service Manager when required

Key requirements

• Significant experience in children’s services, early help, family support or youth work
• Strong understanding of education, SEND and multi-agency working
• Ability to lead and motivate a high-performing team
• Provide effective management oversight and supervision
• Build strong relationships with children, families and partner agencies
• Use data, audit and performance information to drive improvement
• Promote child-centred, family-led and evidence-informed practice
• Lead coordinated multi-agency support and partnership working
• Manage change and contribute to innovative service development
• Willingness to countywide travel and support agile working

• leadership and motivation
• relationship-building
• data-driven decision making
• data analysis
• audit and quality assurance
• multi-agency coordination

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