Chief Quality Officer

Overview

In this Chief Quality Officer role, you will shape and lead quality, safeguarding and person-centred care across one of the North West’s largest health and social care charities. You’ll work with the CEO, Board and Executive Team to raise standards, steer strategy and embed innovation and continuous improvement. You will influence outcomes for hundreds of people using our services and guide thousands of colleagues delivering them. This is a scale-led, strategic position with a strong focus on real-world impact and transforming care. You will drive a culture where quality is everyone’s responsibility and outcomes define success.

Responsibilities

• Lead the development of a culture where high-quality support is everyone’s responsibility
• Shape strategy with the CEO, Board and Executive Team to maintain high standards for quality, safeguarding, safety and outcomes
• Drive innovation and continuous improvement across diverse services and communities
• Ensure quality, safety and person-centred support are central to decision-making and organizational evolution
• Provide visible leadership to empower people to thrive and to continuously evolve services

Key requirements

• strategic thinking
• influencing and relationship management
• communication and collaboration
• quality governance
• safeguarding and risk management
• outcomes-focused leadership

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