Specialty Business Manager – Surgery

Overview

In this role you will lead patient pathways across the Specialty Business Units within a large acute NHS provider, ensuring delivery against performance targets and optimal use of resources. You will manage a multidisciplinary team and partner with Clinical Directors and Matrons to drive continuous improvement and high-quality patient care. The position aligns with the Trust’s objectives and values, empowering autonomous teams to deliver compassionate, efficient services at scale. This is a chance to shape service delivery and impact patient experience through strategic operations.

Responsibilities

• Lead and manage patient pathways within SBUs to meet quality, best practice, and performance targets
• Oversee a diverse team including managers, coordinators, medical secretaries, and admin staff
• Collaborate with Clinical Directors and Matrons to drive continuous improvement and exceptional patient care
• Manage Directorate budget and finances, ensuring efficient resource use
• Allocate and optimise resources to support service delivery and staffing
• Monitor and report on operational performance targets and capacity needs
• Support and develop team members to maximise their contribution and skills
• Foster a culture of initiative, accountability, and open communication across levels

Key requirements

• Experience of operational management in NHS
• Detailed understanding of acute hospital services and performance targets
• Experience of budget management
• Experience of successful project management
• Diploma in NHS Management or equivalent experience
• Appropriate professional management qualification
• Commitment to ongoing professional development

• leadership
• collaboration
• effective communication
• budget management
• project management
• operational performance monitoring

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