Main area Imaging Department Assistant Grade Band 2 Contract Permanent Hours Full time – 37.5 hours per week (Hours will be between 9am and 5pm. No long days are available. Weekend work may be required when necessary to meet the needs of the department.) Job ref 225-DIV3JD-8309506
Employer The Royal Wolverhampton NHS Trust Employer type NHS Site New Cross Hospital Town Wolverhampton Salary £25,272 per annum pro rata Salary period Yearly Closing 30/10/2026 12:00
Imaging Assistant
Band 2
Job overview
Imaging Assistants are an integral part of the Radiology Team providing a high standard of compassionate, patient centered care, contributing to a positive patient experience throughout the patients pathway.
We are looking for individuals:
Educated to GCSE level (or equivalent) in four subjects, including English Language and Mathematics.
Experience in a caring or clinical environment, committed to delivering high quality patient care.
Highly motivated and able to work effectively as part of a dedicated multidisciplinary team.
Excellent communicators with strong interpersonal skills and a patient focused approach.
The post holder will provide practical, clinical and administrative support within the Breast Imaging Department. The role involves supporting radiographers and consultants to ensure the efficient delivery of a safe, effective and caring diagnostic service.
The post holder will support patients during an anxious and sensitive time, maintaining dignity, privacy and reassurance throughout their attendance.
This role is in the Breast Imaging Department, New Cross Hospital. The role may require working in other areas of Radiology to meet service needs.
Hours of work are 09:00 – 17:00, Monday to Friday. Flexibility may be required to meet the needs of the service including occasional weekend working.
Due to the nature of the work, this position is covered by the Equality Act of 2010, section 9 and is therefore only eligible for female applicants.
Main duties of the job
Assist radiographers and consultants in the delivery of imaging examinations and procedures in Radiology.
Prepare examination rooms, trolleys and clinical areas to support safe and efficient care.
Chaperone patients during examinations in accordance with Trust policy.
Support patients before, during and after examinations maintaining dignity, privacy and respect at all times.
Maintain clean, safe and stocked environments that comply with infection prevention, health and safety requirements.
Welcome and support patients, relatives and carers in a professional, compassionate and patient-centred manner.
Provide reassurance, practical assistance and effective communication, responding appropriately to individual patient needs.
Act as a first point of contact, managing enquiries and escalating concerns when required.
Administrative duties including patient registration, appointment management, record maintenance and use of Trust information systems.
Respond to telephone enquiries, maintain confidentiality and comply with information governance standards.
Maintain stock levels, support audit and data collection and contribute to service improvements.
Liaise effectively with multidisciplinary teams and support services to ensure efficient patient pathways.
Participate in mandatory training, appraisal and continuing professional developement.
Demonstrate Trust values, uphold safeguarding responsibilities and work flexibly across Radiology services to meet service needs.
Working for our organisation
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as“Good”by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Detailed job description and main responsibilities
Please see the Trust website for the full job description and person specification attached to the vacancy – is subject to AFC matching
Person specification
Experience
- Previous health or care experience or experience in a public facing role.
- GCSE or equivalent in 4 subjects including maths and english language.
- Good verbal and written communication skills in order to deal face to face with patients in reception areas and also on the telephone
Flexible Working – As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.Qualifications – Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants’ qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.
Visa/Sponsorship Information
In line with UKVI requirements, the Trust is unable to sponsor any applicants for Skilled Woker Visas who do not meet the minimum eligibility requirements including applicable salary thresholds and concessions. Before applying, please ensure that you have the right to work in the UK, or that the role is eligible for sponsorship. For more information, please visit: Health and Care Worker Visa or Skilled Worker Visa .
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Mrs Keri Cullen Job title Superintendent Radiographer Email address keri.cullen1@nhs.net Telephone number 01902 696331 Additional information
Mrs Danielle Taylor (only available Tue, Thur, Fri)
danielle.taylor19@nhs.net
01902 695923
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