First Line IT Support Engineer – Customer-Focused Problem Solver

Onecom Ltd. is seeking an IT Support Engineer to join the Service Desk. You’ll be the first point of contact for customer IT issues, logging tickets, diagnosing hardware and software problems, and delivering strong customer service.

The role offers office-based work in Swindon, with training and development opportunities in a supportive team environment. Beyond resolving technical issues, you will learn across a broad tech stack, including Microsoft 365, Windows platforms, AD, Server, and Azure,

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