Our client is an established manufacturing company in West Yorkshire, and we are working exclusively with them to add a dedicated Sales Administrator to join their close-knit team. This is a rare opportunity to become part of a fantastic small but successful team. They are a wonderful, supportive, and wholesome group who genuinely enjoy each other’s company both inside and outside of work.
The Role:
Your main purpose will be to support the sales team by providing exceptional customer service and maintaining regular communication with clients and the wider team.
Your key duties will include:
- Acting as a key contact for assigned international clients.
- Processing new customer orders and issuing invoices/credit notes accurately.
- Creating new products in the system and processing essential export documentation.
- Attending weekly production meetings to ensure customer requirements are met.
- Assisting with the onboarding of new clients, ensuring a smooth and professional experience.
- Providing complete customer service and building strong, lasting relationships.
The Person:
To be considered, it is essential that you have a proven record of providing exceptional customer service, be an excellent communicator with the ability to liaise with people at all levels, and have a high attention to detail.
The right person for the team will also be:
- Mature in approach, adaptable, and a true team player.
- Experienced in a customer service or administrative role (export experience is beneficial but not essential – full training will be provided).
- Extremely organised, with the ability to prioritise competing tasks and work under pressure to meet deadlines.
- A proactive problem-solver with a keen eye for detail.
- Knowledgeable of international export documents (an advantage, but not essential).
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