Global Platform Operations Director

Kaluza is seeking a Director of Platform Operations to lead three global functions—Client Support, KPPA, and KPS—with accountability for client experience across all regions. The role reports to the VP Product & Tech Operations and requires a right to work in the UK, with Bristol or London as the base and hybrid working.

The role emphasizes AI-native operations, strategic leadership, and global governance, with responsibility for SLAs, performance metrics, and vendor relationships.

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