Account Director

Overview

In this role you will own an established commercial insurance book and drive relationship-led growth. You will focus on client retention and account development, with opportunities to expand into broader commercial risks and select new opportunities. Based in Birmingham with hybrid working, you join a seasoned broking team and help shape ongoing client success. A strong emphasis on senior stakeholder engagement and cross‑sell within Motor Fleet, Motor Trade, and broader lines underpins the mission to grow the existing book.

Pay / Benefits

• Discretionary bonus
• Hybrid working
• Competitive salary (up to 80,000)
• Established client book with growth potential

Responsibilities

• Manage and grow an established commercial insurance portfolio
• Strengthen client relationships and retention with business owners and senior decision-makers
• Identify and develop opportunities within existing accounts to expand revenue
• Support and pursue selective new business opportunities while primary focus remains on current book
• Collaborate with cross-functional teams to address complex commercial insurance requirements
• Contribute to portfolio development and longer-term growth of the book
• Leverage the established broking operation to service clients effectively

Key requirements

• Experience managing a significant commercial insurance portfolio within a broking environment
• Broad understanding of commercial insurance, ideally including Motor Fleet or Motor Trade risks
• Confidence dealing with business owners, finance directors and other senior decision-makers
• Strong relationship management skills with a track record of retaining and growing commercial clients
• Commercial awareness to identify new business opportunities while maintaining focus on existing accounts
• Willingness to work within an established portfolio and contribute to its growth

• Relationship management
• Communication and interpersonal skills
• Strategic thinking and client focus
• Portfolio management
• Knowledge of Motor Fleet and Motor Trade risks
• Cross-selling within commercial insurance

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