Quality Assurance Officer

Overview

As a Quality Assurance Officer in the Independent Statutory Services, Assurance & Practice, you ensure services to children are delivered to an excellent standard. You’ll join a dedicated QA team, analysing information and data quickly to scrutinise practice across the county. Your work supports safeguarding excellence and professional development through challenging, evidence-based oversight. This role offers meaningful impact within an Outstanding Children’s Services framework and opportunities to influence across teams.

Pay / Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services
• Flexible working opportunities
• Norfolk Rewards discounts
• Blue Light card for workers

Responsibilities

• Conduct quality assurance activities across the county to verify service delivery against standards
• Analyse information, intelligence and data rapidly and forensically to identify areas for improvement
• Provide scrutiny, support and challenge to the workforce to drive high-quality practice
• Influence colleagues and stakeholders to promote best practices and professional development
• Collaborate with the QA Team and wider service for continuous improvement

Key requirements

• Working knowledge of social care & SEND legislation
• Understanding of Ofsted & SEND Inspection Frameworks
• Access to transport to undertake QA duties countywide
• Professional and proactive approach to quality assurance and safeguarding

• enthusiastic and professional
• strong analytical mindset
• relational and collaborative working
• quality assurance process and methodologies
• data analysis and interpretation
• knowledge of Ofsted and SEND Inspection frameworks

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