Graduate Customer Support Engineer
Location:Clacton-on-Sea / Essex, UK
Position Type: Full-time, Permanent
Salary: £29,000 per annum + Regular Performance Reviews
Benefits: 25 Days Holiday (Buy/Sell options), Gym Membership, Full Induction & Mentorship, Extensive Wellbeing Support
About the Role
As a Graduate Customer Support Engineer, you will play an essential role in ensuring customer satisfaction and building long-term loyalty. Your objective will be to support our global customers through the successful implementation and maintenance our industry-leading products.This is a fantastic launchpad for an engineering graduate looking to solve varied, complex technical questions, build strong client relationships, and collaborate across R&D and engineering teams as a trusted technical partner.
Key Responsibilities
- Technical Troubleshooting: Identify root causes and resolve customer issues related to the installation, configuration, and maintenance of our products.
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