Housing CSU Advisor – Customer Service & Repairs

Company: MPA Recruitment
Apply for the Housing CSU Advisor – Customer Service & Repairs
Location: Ballymena
Job Description:

The Northern Ireland Housing Executive is recruiting a Customer Service Unit (CSU) Advisor to join the Ballymena team. You will handle housing enquiries by telephone, online and in person, accurately recording repairs and supporting timely resolutions.

Ideal candidates are organized and approachable, with clear communication, ability to manage a busy workload and remain calm when dealing with sensitive enquiries. Basic IT skills and strong customer focus are essential.

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Posted: October 25th, 2026