Company: Page Personnel
Location:
Job Description:
Page Personnel in London is seeking a Head of Complaints to lead the complaints team, design and implement improvements, and provide data-driven insights to senior leadership. The role combines line management with strategic oversight in a housing organisation based in central London.
The successful candidate will oversee regulatory compliance, report on complaint trends, and collaborate with other departments to address root causes while guiding staff to higher performance.
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Posted: October 26th, 2026