Digital Experience Lead

Company: Residential Management Group
Apply for the Digital Experience Lead
Location: Northwich
Job Description:

Residential Management Group is seeking a Digital Experience Coordinator to support daily operations, performance and continuous improvement of our digital customer platforms. You will work across online chat, self-service and automated journeys, investigating issues and identifying opportunities to simplify and enhance user experiences.

You will collaborate with CX, IT, Product and suppliers, drive improvements in accessibility and data handling, and help shape future digital customer journeys

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Posted: October 27th, 2026