Part-Time Complaints Specialist | Hybrid, Training & Growth

Travail Employment Group in Oakham is seeking a part-time Complaints Handler to join a friendly, award-winning team. You will manage, investigate and respond to customer complaints in line with FCA requirements and Consumer Duty, delivering clear outcomes.

The role involves liaising with internal teams, maintaining accurate records, and continuing professional development. It offers 22.5 hours per week with a Thursday in-office requirement and one hybrid day.

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