Customer Success Operations Lead (Planhat & Data)

Company: Zero100
Apply for the Customer Success Operations Lead (Planhat & Data)
Location: London
Job Description:

Zero100 is seeking a Customer Success Operations Manager to own and optimize the Planhat platform, underpinning our Customer Engagement team. You will drive data-backed decisions, build scalable reporting, and ensure seamless processes across product, research, and sales.

This 12-month, office-based role emphasizes operational excellence and collaboration across a globally distributed stakeholder group. You will lead onboarding for Planhat users, maintain SOPs, and deliver insights that improve

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Posted: October 27th, 2026