Escalation Engineer, Enterprise Service Desk

Company IconAbacus
Location Icon

The Escalation Engineer is a senior Tier 3 engineering role within the Service Delivery organisation, acting as the primary technical owner and escalation authority for a portfolio of high-visibility, high-touch clients. Beyond resolving complex i...Read More>>.

Posted: October 21st, 2026
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Senior IT Service Desk Analyst

Company IconPartners Group
Location IconLondon

Select how often (in days) to receive an alert:We are one of the largest global private markets investment managers, serving over 800 institutional investors worldwide. We have USD 185 billion in assets under management and around 2,000 pro...Read More>>.

Posted: October 21st, 2026
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Senior Service Desk Manager & Automation Lead

Company IconArmstrong Knight
Location IconShoreditch

Armstrong Knight in Shoreditch, London, is seeking a Technical Lead to build and manage a high-performing engineering team. You will drive automation initiatives, design scalable solutions, and collaborate with operations to deliver reliable servi...Read More>>.

Posted: October 22nd, 2026
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Head of IT Service Desk - Hybrid in London

Company IconLa Fosse
Location IconLondon

La Fosse is seeking an experienced Service Desk Manager to lead and grow the IT Service Desk in London. The role focuses on delivering excellent customer service, strengthening incident and problem management, and driving continual service improve...Read More>>.

Posted: October 22nd, 2026
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Senior Technical Team Lead, Service Desk

Company IconCDW
Location IconPeterborough

CDW is seeking a Technical Team Leader to provide senior technical oversight on the Service Desk, guiding a team of Level 1 Engineers and Analysts through complex incidents and continual improvement to protect service performance and customer expe...Read More>>.

Posted: October 22nd, 2026
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L1 Service Desk Analyst

Company IconThe Channel Recruiter Ltd.
Location IconEast Midlands

Job title: L1 Service Desk Analyst Location: Nottingham Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Emplo...Read More>>.

Posted: October 16th, 2026
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IT Service Desk Associate

Company IconBoots Hearingcare Ltd
Location IconWarrington

Ready to turn technical challenges into great experiences? As an IT Service Desk Associate, you’ll be the friendly first point of contact colleagues rely on—solving problems, keeping people connected and helping our technology work at its best...Read More>>.

Posted: October 18th, 2026
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Senior Service Desk Analyst

Company IconSword Group
Location IconManchester

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid techn...Read More>>.

Posted: October 21st, 2026
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Campus IT Service Desk Specialist

Company IconUniversity of Hull
Location IconCottingham

University of Hull is seeking a fixed-term Service Desk professional to provide 1st and 2nd line IT, Estates and Facilities support across campus and satellite sites. You will engage with staff, students and authorised visitors, resolving incident...Read More>>.

Posted: October 21st, 2026
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Senior Technical Team Lead, Service Desk

Company IconCO2007 CDW Limited
Location IconPeterborough

CDW is seeking a Technical Team Leader to provide senior technical oversight on the Service Desk, leading a team of Level 1 Engineers in resolving incidents, developing Analyst capability, assuring diagnostic quality, and driving continual improve...Read More>>.

Posted: October 22nd, 2026
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Build Engineer - Service Desk - (Hemel Hempstead)

Company IconIntellect Group
Location IconDacorum

Build Engineer – Service Desk (Hemel Hempstead)Are you the type of engineer who takes pride in precision, loves well-structured processes, and enjoys making technology just work for users? This role could be your perfect fit....Read More>>.

Posted: October 22nd, 2026
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Senior Service Desk Analyst (Contract) - London

Company IconInsight Investment
Location IconLondon

Insight Investment are looking for a Senior Service Desk Analyst to join our London office for a 12 month contract. A highly technical, multi-disciplined, desktop-focused role where the team is responsible for escalations from the Service Desk...Read More>>.

Posted: October 22nd, 2026
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Quality Assurance Engineer – Service Desk and Processes

Company IconWindracers Ltd
Location IconPark Gate

The Quality Assurance Engineer is responsible for supporting issue resolution, running engineering processes and improving engineering processes (with oversight from experienced Quality Assurance Engineers and the Quality Lead). Key Res...Read More>>.

Posted: October 22nd, 2026
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On‑Site IT Service Desk Team Lead – Walsall

Company Iconwhg
Location IconWalsall

whg in Walsall is looking for an experienced IT Service Desk Team Leader to lead the frontline IT support team. This full-time permanent position demands a strong technical leader with expertise in ITIL principles and service management.The...Read More>>.

Posted: October 22nd, 2026
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Internal IT Engineer: Service Desk & Security Enabler

Company IconPartnerize
Location IconNewcastle upon Tyne

Partnerize is seeking an Internal IT Engineer to ensure the business runs smoothly across security, infrastructure, applications and IT services. You will support end users, manage tickets, and maintain a wide range of IT systems with the wider Te...Read More>>.

Posted: October 22nd, 2026
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Senior IT Service Desk Lead – Hybrid

Company IconCivic Recruitment Limited
Location IconChichester

Civic Recruitment Limited in Chichester is seeking a Senior Systems Support Analyst / Team Leader for a 7-month contract with a local authority. You will act as the highest technical escalation point within the Service Desk, leading investigations...Read More>>.

Posted: October 22nd, 2026
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Service Desk Leader: Drive Excellence & Team Growth

Company IconInfusetech
Location IconEast Midlands

Infuse Technology in Derby is seeking an experienced Service Desk Manager to lead a busy desk of first and second-line engineers. You will drive service excellence, manage SLAs, and grow the team while collaborating with clients and internal stake...Read More>>.

Posted: October 22nd, 2026
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Auto Service Desk Manager - Customer Excellence Lead

Company IconSandicliffe Ltd
Location IconLoughborough

Sandicliffe Ltd in Loughborough is seeking a Service Desk Manager to lead our front-of-house service desk, ensuring a professional, efficient, and welcoming experience from booking through to vehicle collection.You will oversee daily operat...Read More>>.

Posted: October 22nd, 2026
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IT Service Desk Analyst 2nd Line

Company IconTieTalent
Location IconSwinton

OverviewJoin to apply for the IT Service Desk Analyst 2nd Line role at TieTalent.Role: IT Service Desk Analyst 2nd LineLocation: Manchester - M27 8UJContract Type: PermanentHours: 9am - 5.30pm...Read More>>.

Posted: October 22nd, 2026
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Senior Service Desk Engineer – IT Support & Cloud

Company IconGuideposts Trust Limited
Location IconCaerphilly

Team Metalogic is seeking a Service Desk Engineer based in Caerphilly to provide hands-on technical support to end-users at customer sites. The role focuses on resolving issues at first contact where possible, and guiding colleagues in escalations...Read More>>.

Posted: October 22nd, 2026
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Hybrid Service Desk Analyst – Incident Response & SLAs

Company IconModaxo
Location Icon

Intelliscape, part of Modaxo, seeks a Service Desk Analyst to be the first point of contact for customers, diagnosing faults and resolving issues across transport technology platforms in the UK public sector. The role emphasises accuracy, SLA adhe...Read More>>.

Posted: October 22nd, 2026
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Onsite IT Service Desk Analyst — Customer Focus

Company IconDFS
Location IconDoncaster

DFS Group in Doncaster is seeking an IT Service Desk Analyst to be the first point of contact for technical support, ensuring a friendly, efficient service and resolving incidents to keep colleagues productive. This office-based role runs 8 am–6...Read More>>.

Posted: October 22nd, 2026
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Service Desk Specialist – Proactive IT Support & SLAs

Company IconMethods
Location IconLeeds

Methods Business and Digital Technology Limited is seeking a Service Desk Analyst to deliver high‑quality support across multiple channels, owning and resolving incidents throughout the lifecycle. You will communicate effectively with customers,...Read More>>.

Posted: October 22nd, 2026
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Hybrid Service Desk Engineer - IT Support & Onboarding

Company IconPlumas District Hospital
Location IconWoking

Motion Applied is a dynamic technology firm delivering ICT services across automotive and rail sectors. We are seeking a Service Desk Analyst to be the first technical contact for end users, providing proactive support for Windows and Mac devices,...Read More>>.

Posted: October 22nd, 2026
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IT Support Engineer | Flexible Hours & Service Desk

Company IconAWD online
Location IconBirkenhead

AWD online is seeking an IT Support Engineer / Service Desk Analyst to deliver hands-on technical support, resolve incidents and manage requests to keep colleagues productive and secure.Based in Birkenhead, this full-time role involves 1st/...Read More>>.

Posted: October 22nd, 2026
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Hybrid IT Service Desk Engineer – London

Company IconZopa Bank Limited
Location IconLondon

Zopa Bank Limited in London is seeking an IT Service Operations Engineer to deliver friendly, efficient IT support in a hybrid London office (4 days a week) with remote assistance.You will own tickets, troubleshoot Windows and macOS, suppor...Read More>>.

Posted: October 22nd, 2026
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First-Line IT Service Desk Analyst

Company IconDGH Recruitment
Location IconLeeds

DGH Recruitment is seeking an IT Service Desk Analyst to join a Leeds-based legal and financial service provider. This permanent role requires excellent customer service skills and the ability to multi-task. You will be the primary point of contac...Read More>>.

Posted: October 22nd, 2026
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On-Site Service Desk Analyst — Watford IT Support

Company IconCodestone Group
Location IconWatford

Codestone Group is seeking a Service Desk Analyst to join their Managed Services team on-site at a client location in Watford. This role involves being the first point of contact for technical issues and ensuring all queries are effectively manage...Read More>>.

Posted: October 22nd, 2026
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Service Desk Agent 24/7 - DV Cleared

Company IconLA International
Location IconLondon

Service Desk Agent 24/7 Must have an Active DV Clearance Service Desk Agent 24/7 Responsibilities Provide technical support across Microsoft products, operating systems, networks, applications and PCs. Di...Read More>>.

Posted: October 22nd, 2026
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Global IT Service Desk Analyst — Impactful Support

Company IconAHK Group
Location IconLiverpool

Alfred H Knight is seeking a Service Desk Support Analyst to join the Group IT Department in Prescot, Liverpool. You will be the first point of contact for colleagues worldwide, triaging incidents and translating technical issues into user-friendl...Read More>>.

Posted: October 22nd, 2026
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Campus IT Service Desk Analyst (Onsite)

Company IconAcademia Ltd t/a Smartdesc
Location IconCardiff

Academia Ltd t/a Smartdesc on a university campus in Cardiff is seeking an onsite Endpoint Service Desk Analyst to directly support students, staff and stakeholders within a managed service across campus.You will log and triage incidents, r...Read More>>.

Posted: October 22nd, 2026
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Hybrid IT Service Desk Engineer – Stoke-on-Trent

Company IconDev
Location IconBirmingham

Colten Care is seeking an IT Support professional to provide day-to-day tech support for office and remote users in a hybrid environment. You will manage service desk requests, maintain asset records and assist with MDM and BYOD devices across the...Read More>>.

Posted: October 22nd, 2026
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Aerospace IT Service Desk Analyst | On-Site Support

Company IconAPPH LTD
Location IconRuncorn

Héroux-Devtek, a leading aerospace manufacturer, is seeking an IT Technician for our Runcorn site. You will provide first-line IT support across hardware, software, network and system issues to keep the production environment running smoothly....Read More>>.

Posted: October 22nd, 2026
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1st Line IT Service Desk Analyst

Company Iconequals
Location IconChester

About Us Over the last 18 years, we have helped over a million satisfied customers move and manage their money. Our award-winning product portfolio allows our customers to make low-cost multi-currency payments across various payment pr...Read More>>.

Posted: October 22nd, 2026
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Hybrid Service Desk Engineer: EdTech Support Champion

Company IconRM Education
Location IconBellshill

RM Education is seeking a dedicated end user software support specialist to serve as the single point of contact for in-scope requests. You will resolve technical issues via phone, live chat, or self-service, while prioritising and tracking incide...Read More>>.

Posted: October 22nd, 2026
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Service Desk Analyst – Incident & Escalation Lead

Company IconAdecco Portugal
Location IconInverness

Adecco Portugal is recruiting for four Service Desk Analysts to support an Inverness-based IT Operations team. The role is onsite, with a challenging shift pattern and a salary up to £32,000 plus a shift allowance.You will monitor alerts,...Read More>>.

Posted: October 22nd, 2026
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Service Desk Analyst (Fixed-term Contract)

Company IconSystem C
Location IconCity of Edinburgh

Service Desk Analyst (Fixed-term Contract)This role is a 12 month fixed-term contract.Purpose of the Role:The Service Desk Analyst role is integral to the support team, ensuring all incident...Read More>>.

Posted: October 22nd, 2026
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IT Service Desk Specialist – First-Contact Support

Company IconTest Triangle Ltd
Location IconReading

Thames Water in Reading is seeking an IT Service Desk Analyst to provide frontline support for employees and contractors, handling calls via phone, email, and self-service, and logging incidents in ServiceNow. You will work closely with Incident M...Read More>>.

Posted: October 22nd, 2026
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Service Desk Supervisor — Hybrid, KPI‑Driven Lead

Company IconInPost UK
Location IconHemel Hempstead

InPost UK is seeking a Service Desk Supervisor to join our Network Health team and help reduce locker downtime, ensuring parcels move smoothly for customers across the UK.You will lead a small, close-knit Service Desk, manage tickets, train...Read More>>.

Posted: October 22nd, 2026
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IT Service Desk Analyst (1st line)

Company IconRandstad Delivery (GBS)
Location IconPortsmouth

Retail IT Service Desk Analyst (1st Line) Location: Portsmouth (On-site, full-time) Salary: £17.00 per hour Contract Length: 6-month contract Role Overview As a leading high-profile beauty retailer, we...Read More>>.

Posted: October 22nd, 2026
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Hybrid IT Service Desk Engineer: Windows & Mobile

Company IconDev
Location IconChester

Dee Set Group in Stoke-on-Trent is seeking an IT Support Technician to provide day-to-day support for the company's systems and end users, both in the office and remotely. You will work in a hybrid environment, manage Windows, iOS and Android devi...Read More>>.

Posted: October 22nd, 2026
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Service Desk Administrator – Fire & Security Solutions

Company IconFMS Fire and Security Ltd
Location IconLoanhead

FMS Fire and Security Ltd in Loanhead is looking for a Service Desk Administrator to support the Service Department's operations. The successful candidate will manage client communications, reporting, and SLA monitoring. Full training will be prov...Read More>>.

Posted: October 22nd, 2026
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Service Desk Analyst — IT Support & Problem Solver

Company IconMethods
Location IconLondon

Methods Business and Digital Technology Limited is seeking a Service Desk Analyst to provide high-quality support across multiple channels, classify incidents, and coordinate timely resolutions for client environments. You will work with incident...Read More>>.

Posted: October 22nd, 2026
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Support Analyst, Service Desk, 1St Line, COR7684

Company IconCorriculo Ltd
Location IconOxford

Support Analyst, Service Desk, 1st line, COR7684 A 1st line Support Analyst opportunity has arisen with a well-regarded professional services organisation, offering a varied and hands-on role within a friendly, collaborative IT team. C...Read More>>.

Posted: October 22nd, 2026
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2nd Line IT Service Desk Analyst – On-Call

Company IconSituations Vacant Ltd
Location IconNorthampton

Situations Vacant Ltd in the UK is seeking a 2nd Line Service Desk Analyst to join the IT Department. Based in Brixworth, Northamptonshire, the role offers a salary of £28,000 per annum and the chance to support and improve IT services across the...Read More>>.

Posted: October 22nd, 2026
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2nd Line Senior Service Desk Analyst

Company IconSituations Vacant Ltd
Location IconNorthampton

2nd Line Service Desk Analyst. Exciting new position.Due to expansion of the IT Department we have an exciting role and are looking for candidates to join a thriving organisation who are at the forefront in the technology field....Read More>>.

Posted: October 22nd, 2026
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24/7 IT Service Desk Apprentice – Learn, Support, Grow

Company IconQA
Location IconSwindon

QA is seeking an apprentice to provide 24/7/365 IT support for end users, under supervision of senior engineers. You will troubleshoot, document, and assist with knowledge base development to improve self-service.This entry-level role suits...Read More>>.

Posted: October 23rd, 2026
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IT Service Desk Analyst – London (Onsite, Level 1/2)

Company IconDXC Technology Morocco
Location IconLondon

DXC Technology in London is seeking a Service Desk Analyst to provide Level 1–2 IT support across the organisation within an ITIL-aligned service desk. You will diagnose incidents, manage tickets in our ITSM system, and ensure high-quality, time...Read More>>.

Posted: October 23rd, 2026
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Senior IT Service Desk Lead – Hybrid, Mentoring & Improvements

Company IconDrax Group
Location Icon

Senior IT Service Desk Analyst at Drax Group, based at Drax Power Station, Selby, with on-site work and one day weekly from home. You will provide high-quality IT support, resolve incidents, handle service requests and coach junior analysts to imp...Read More>>.

Posted: October 23rd, 2026
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